Global IT Helpdesk & Executive Support Lead

HR Recruiting Service; New York (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

A staffing service company located in New York is seeking a highly experienced individual for Global helpdesk operations. This role includes technical support for company systems and direct assistance to the CEO. The ideal candidate should possess over 12 years of experience in helpdesk support and strong problem-solving abilities. A Bachelor's degree and hands-on experience with Windows servers and various corporate applications are required. The company values interpersonal skills and a high level of confidentiality.

Qualifications

• 12+ years in Global helpdesk support capacity.
• Experience supporting executive-level operations.
• Hands-on with Windows servers and corporate applications.

Responsibilities

• Manage Global helpdesk operations and support CEO.
• Provide technical support for company systems.
• Oversee IT projects and performance monitoring.

Skills

Global helpdesk support

Windows server support

Technical problem solving

Education

Bachelor's Degree

Tools

Symantec Endpoint Protection

Exchange 2010

Tandberg

HP servers

Avaya phone system

Job description

A staffing service company located in New York is seeking a highly experienced individual for Global helpdesk operations. This role includes technical support for company systems and direct assistance to the CEO. The ideal candidate should possess over 12 years of experience in helpdesk support and strong problem-solving abilities. A Bachelor's degree and hands-on experience with Windows servers and various corporate applications are required. The company values interpersonal skills and a high level of confidentiality.