Global IT Asset & Automation Lead

JPMorganChase; Totowa (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chaseis seeking a Technology Support Lead to head IT Asset Management and Logistics, ensuring stable production services and data integrity. You will guide day-to-day operations, drive automation, and partner with global teams to standardize processes across the enterprise.

The role emphasizes leadership, risk management, and the ability to implement strategic improvements in a large, multi-region environment. This is a high-impact position within Corporate IT Asset Management.

Qualifications

• 5+ years in IT services with leadership and oversight experience.
• Strong knowledge of asset management processes and controls.
• Proven ability to manage data quality and governance.
• Experience coordinating cross-functional teams and vendors.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead IT Asset Management & Logistics operations daily.
• Oversee data quality initiatives and standardization efforts.
• Drive automation to improve efficiency and accuracy.
• Coach and guide global stakeholders and peers.
• Ensure asset lifecycle compliance and inventory accuracy.
• Maintain ITSM records, workflows, and audit controls.
• Identify risks and implement corrective actions.
• Monitor operational performance and reporting.

Skills

Leadership

Asset Management

Ticketing Systems

Risk & Compliance

Project Leadership

Service Delivery

Vendor Management

Communication

Tools

IT Asset Management Tool

ITSM / Ticketing System

Job description

JPMorgan Chaseis seeking a Technology Support Lead to head IT Asset Management and Logistics, ensuring stable production services and data integrity. You will guide day-to-day operations, drive automation, and partner with global teams to standardize processes across the enterprise.

The role emphasizes leadership, risk management, and the ability to implement strategic improvements in a large, multi-region environment. This is a high-impact position within Corporate IT Asset Management.