Global Intranet Change & Communications Lead

Eli Lilly and Company; Indianapolis (IN); On-site; USD 128,000 - 187,000; Full time

Job summary

Eli Lilly and Company is seeking an Associate Director of Global Intranet Communications and Change to lead the communications and change strategy for Lilly’s global employee intranet transformation serving 50,000+ employees across 70 countries. The role guides communications from platform design through launch, focusing on adoption and organizational readiness.

Reporting to the Executive Director of Internal Communications, this fixed-duration assignment drives content, governance, training,

Qualifications

• Bachelor’s degree in Communications, Public Relations, Marketing, Organizational Change, or a related field.
• 7 years of experience in internal or employee communications, change management, or a combination of the two, including demonstrated experience leading communications or change for a large-scale technology, platform, or digital transformation.
• Qualified applicants must be authorized to work in the United States on a full‑time basis.

Responsibilities

• Own the overall communications strategy for the new global intranet, defining the narrative, audience approach, and channel plan from design through launch and into early operations.
• Serve as the communications and employee-experience voice in platform design and configuration, translating principles into practical requirements for a global workforce.
• Partner with the program manager, business owner, technology, user experience, and vendors to align communications milestones with the technical delivery plan.
• Own the enterprise change communications strategy, developing messages and campaigns for leaders, the editor community, and employees.
• Lead the change management program for the global communications team, guiding editors through the new platform and workflows.
• Design and lead the adoption strategy for all users, with onboarding and training plans to ensure successful launch and ongoing use.
• Build feedback loops to improve adoption across Lilly’s global affiliates and multilingual translation model.
• Define the measurement framework for awareness, adoption, and satisfaction, translating insights for governance.

Skills

Change communications

Platform design

User adoption

Measurement & analytics

Editorial craft

Cross-functional collaboration

Global & matrixed agility

Platform fluency

Education

Bachelor's degree

Tools

Viva Engage

Microsoft Teams

Job description

Eli Lilly and Company is seeking an Associate Director of Global Intranet Communications and Change to lead the communications and change strategy for Lilly’s global employee intranet transformation serving 50,000+ employees across 70 countries. The role guides communications from platform design through launch, focusing on adoption and organizational readiness.

Reporting to the Executive Director of Internal Communications, this fixed-duration assignment drives content, governance, training,