Global Internal Communications Lead

ECI Software Solutions, Inc.; Westlake (TX); Remote; USD 85,000 - 130,000; Full time

Job summary

ECI Software Solutions, Inc. is seeking an Internal Communications Manager to own strategy and channels that connect employees worldwide to our mission and priorities.

You will report to senior leadership, modernize our approach with AI-driven tools, and build trusted advisory relationships with executives. You'll partner with Marketing, HR, and leaders to translate priorities into clear internal communications across ECInside and live events, spanning the globe.

Qualifications

• 5+ years in internal or corporate communications, with a portfolio showing exceptional writing and storytelling.
• Global or multi-location experience preferred.
• Proven experience writing executive communications, speeches, and presentations, and advising senior leaders as a trusted partner.
• Experience managing an enterprise intranet or employee communications platform, including content governance and publishing standards. SharePoint experience preferred.
• Strong business acumen and the ability to translate company strategy into clear, engaging communications.
• Proactive and comfortable with ambiguity, identifying communications needs independently.
• Bachelor's degree in Journalism, English, Communications, Marketing, or related field.
• Must be based in the Westlake, TX area.

Responsibilities

• Translate the enterprise communications direction established by the senior leadership team into clear, actionable internal communications plans that support priorities.
• Partner with executives and senior leaders to shape messaging, audience segmentation, timing, and channel plans for key initiatives.
• Draft and coordinate company-wide communications for the CEO and senior leadership team, including emails, announcements, speeches, and presentations.
• Lead enterprise editorial planning and content development across internal channels and intranet content.
• Own ECInside, ECI’s intranet, including content governance and publishing standards.
• Identify and implement AI tools and workflows to improve efficiency and scale content production.
• Lead communications planning and execution for global Town Halls and enterprise events with multiple stakeholders.
• Support communications for organizational change and technology implementations, including FAQs and toolkits.
• Develop message guides and resources to help managers cascade priorities and updates.
• Establish internal communications standards and governance for a consistent employee experience.
• Measure effectiveness and use insights to improve content and channels.
• Build partnerships across functions to coordinate activity and ensure timely execution.
• Perform other related duties as assigned.

Skills

Strong writing

Storytelling

Executive communications

Project management

Strategic thinking

Education

Bachelor's degree in Journalism/English/Communications/Marketing

Tools

SharePoint

Asana

Job description

ECI Software Solutions, Inc. is seeking an Internal Communications Manager to own strategy and channels that connect employees worldwide to our mission and priorities.

You will report to senior leadership, modernize our approach with AI-driven tools, and build trusted advisory relationships with executives. You'll partner with Marketing, HR, and leaders to translate priorities into clear internal communications across ECInside and live events, spanning the globe.