Global Infra Operations Lead — Remote

TKO; Connecticut; Hybrid; USD 93,750 - 125,000; Full time

Benefits offered by this job

Health care

Retirement benefits

Paid time off

Growth and development opportunities

Job summary

A leading sports and entertainment company is seeking an Operations Shift Lead to oversee its global infrastructure operations. This role involves leading 24/7 operations, driving improvements, and ensuring the stability of enterprise platforms for various business operations. Ideal candidates will have a bachelor's degree, extensive operational experience, and familiarity with platforms like ServiceNow. The company offers a competitive salary ranging from $93,750 to $125,000 annually, alongside benefits and a dynamic work culture.

Qualifications

• 5+ years of experience supporting enterprise IT infrastructure environments.
• 2+ years of experience leading technical operations teams.
• Hands-on familiarity with operational platforms.

Responsibilities

• Lead global 24 x 7 infrastructure operations.
• Drive root cause analysis and problem management.
• Implement corrective actions for operational improvements.

Skills

Operational Leadership

Reliability Engineering

Service Management

Technical Breadth

Crisis Management

Communication

Education

Bachelor’s degree in information technology or related field

Tools

ServiceNow

Datadog

Splunk

Job description

A leading sports and entertainment company is seeking an Operations Shift Lead to oversee its global infrastructure operations. This role involves leading 24/7 operations, driving improvements, and ensuring the stability of enterprise platforms for various business operations. Ideal candidates will have a bachelor's degree, extensive operational experience, and familiarity with platforms like ServiceNow. The company offers a competitive salary ranging from $93,750 to $125,000 annually, alongside benefits and a dynamic work culture.