Global Infrastructure Operations Leader (Hybrid, Boston)

hackajob; Boston (MA); Hybrid; USD 130,000 - 152,000; Full time

Job summary

A leading technology staffing company in Boston is seeking an experienced Infrastructure Operations Team Leader to oversee a regional operations team. The role focuses on maintaining stability and performance of global infrastructure services. The ideal candidate will have at least 3 years of experience in a leadership role, in-depth technical knowledge of IT infrastructure, and strong communication skills. This hybrid position requires a hands-on approach and the ability to drive continuous improvements. Competitive salary range of $130,000 – $152,000 is offered.

Qualifications

• 3+ years of experience in a leadership role managing technical or infrastructure operations teams.
• Proven experience leading 2nd and 3rd line support teams in a global or enterprise environment.
• Strong understanding of IT service governance, risk management, and compliance.

Responsibilities

• Lead and manage a regional Infrastructure Operations team.
• Ensure the stability, health, and performance of global infrastructure services.
• Drive continuous improvement across infrastructure operations.

Skills

Leadership in technical operations

Technical knowledge of IT infrastructure

Hands-on experience with Windows and Linux

Incident management experience

Strong communication skills

Job description

A leading technology staffing company in Boston is seeking an experienced Infrastructure Operations Team Leader to oversee a regional operations team. The role focuses on maintaining stability and performance of global infrastructure services. The ideal candidate will have at least 3 years of experience in a leadership role, in-depth technical knowledge of IT infrastructure, and strong communication skills. This hybrid position requires a hands-on approach and the ability to drive continuous improvements. Competitive salary range of $130,000 – $152,000 is offered.