Global Inbound Logistics Coordinator

Ross Stores; Fort Mill (SC); On-site; USD 48,000 - 68,000; Full time

Job summary

Ross Stores is seeking an International Inbound Operations Coordinator to support inbound transportation for international shipments, liaise with customs brokers, steamship lines, freight forwarders, and vendors. The role requires coordination, problem-solving, and strong communication across teams.

The ideal candidate will have 1–2 years in international transportation, a retail logistics background, and proficiency with Word, Excel, and Access.

Qualifications

• 1-2 years of minimum experience in international transportation preferred.
• 2-4 years of customer service experience preferred.
• Knowledge of international documents, incoterms, customs regulations and tariffs.
• Transportation background within the retail industry.
• Proficient in Microsoft Word, Excel, and Access.
• Excellent written and oral communication skills; ability to communicate with all levels.

Responsibilities

• Provide support to the inbound group in all areas of inbound transportation including entering, tendering, scheduling, tracking and tracing of International shipments.
• Investigate and resolve issues related to international movement of freight and provide support to Inbound International Planners.
• Assist with cost savings, service improvements, ensuring customs compliance and on-time delivery of freight to Ross DCs.
• Collaborate with Supervisors or Manager on projects and duties as assigned.

Skills

Strong self-motivation

Excellent written & oral communication

Teamwork

Attention to detail

Data entry accuracy

Adaptability

Customer service

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Ross Stores is seeking an International Inbound Operations Coordinator to support inbound transportation for international shipments, liaise with customs brokers, steamship lines, freight forwarders, and vendors. The role requires coordination, problem-solving, and strong communication across teams.

The ideal candidate will have 1–2 years in international transportation, a retail logistics background, and proficiency with Word, Excel, and Access.