Global Import Specialist II

ADP, Inc.; Peabody (MA); Sur place; USD 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Health benefits

401(k) with match

Paid time off

Career growth

Collaborative team

Résumé du poste

OCEANAIR, Inc. is seeking an Import Agent II in Peabody, MA to manage international import shipments from origin through final delivery.

You will serve as the main liaison with customers, overseas partners, carriers, and brokers, ensuring documentation is accurate and customer expectations are met. The ideal candidate has freight forwarding or international logistics experience, strong import knowledge, and the ability to handle high volumes of complex shipments while delivering excellent

Qualifications

• 3–5 years in freight forwarding, logistics, or related international transportation环境.
• Strong knowledge of import operations, documentation, and customs processes.
• Experience handling air and ocean import shipments independently.

Responsabilités

• Coordinate international import shipments across air, ocean, and other modes from booking to delivery.
• Serve as primary contact for customers, overseas agents, carriers, brokers, and vendors on status and requirements.
• Review, prepare, and maintain import, customs, and transportation documentation.
• Obtain cargo releases, arrival notices, charges, and shipment information.
• Monitor progress, deadlines, regulatory requirements, and customer expectations.
• Identify and resolve delays, discrepancies, damages, and service issues.
• Ensure timely billing, vendor payments, and profitability review.
• Maintain shipment files in CargoWise and other TMS.
• Provide excellent customer service through professional, timely communication.
• Support team members by sharing knowledge and assisting with complex shipments.
• Ensure compliance with policies and import regulations.

Connaissances

Freight forwarding

Logistics operations

Customer service

Formation

Associate degree or equivalent experience

Outils

CargoWise

Description du poste

OCEANAIR, Inc. is seeking an Import Agent II in Peabody, MA to manage international import shipments from origin through final delivery.

You will serve as the main liaison with customers, overseas partners, carriers, and brokers, ensuring documentation is accurate and customer expectations are met. The ideal candidate has freight forwarding or international logistics experience, strong import knowledge, and the ability to handle high volumes of complex shipments while delivering excellent