Global HR Services Manager — Turkey & Bulgaria

Safeguard Global; United States; Remote; USD 27,000 - 33,000; Full time

Benefits offered by this job

Autonomy & Flexibility (Work in AnyWay

Bonding Leave

2 Charitable Days

Reward & Recognition Program

Corporate bonus/SIP

Job summary

Safeguard Global is seeking an HR Services Manager to partner with global clients and workers, focusing on local employment legislation, HR practices, and the employee lifecycle. You will manage HR matters for Turkey and Bulgaria, ensuring compliant, high-quality experiences for clients and workers.

In this role, you will collaborate with Payroll, Sales, Client Success, and international teams to deliver accurate guidance, drive service excellence, and continuously improve HR processes.

Qualifications

• 3–5 years of HR experience with strong knowledge of local employment legislation (Turkish Labor Law or Bulgarian Labor Law).
• Degree in HR or a related field; university education preferred.
• Experience handling a broad range of HR matters independently, with strong problem-solving skills.
• Fluency in the local language and English.
• Strong communication, interpersonal, collaboration, and client-service skills.
• A proactive, detail-oriented, and solution-focused mindset.

Responsibilities

• Manage the end-to-end employee lifecycle, including onboarding, contracts, transfers, performance matters, and offboarding, ensuring a smooth and compliant experience.
• Act as a trusted advisor on local employment law, HR policies, benefits, and market practices, helping clients and workers navigate local requirements.
• Partner with Payroll, Sales, Client Success, and global teams to provide accurate local HR guidance and seamless service delivery.
• Manage HR matters and projects independently, ensuring quality, SLA adherence, compliance, and timely resolution.
• Identify process gaps, risks, and opportunities for improvement, and contribute to continuous improvement initiatives.
• Build strong relationships with clients and workers, using feedback and market insights to improve service quality, engagement, and satisfaction.

Skills

HR experience

Local legislation

English fluency

Education

Degree in HR or related field

Job description

Safeguard Global is seeking an HR Services Manager to partner with global clients and workers, focusing on local employment legislation, HR practices, and the employee lifecycle. You will manage HR matters for Turkey and Bulgaria, ensuring compliant, high-quality experiences for clients and workers.

In this role, you will collaborate with Payroll, Sales, Client Success, and international teams to deliver accurate guidance, drive service excellence, and continuously improve HR processes.