Global Hotel Partnerships Leader

American Express Global Business Travel; Montpelier (VT); On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development

Inclusion programs

Job summary

American Express Global Business Travel is seeking a Manager of Global Supplier Partnerships to drive revenue by negotiating hotel supplier agreements that create value for travelers, suppliers, and Amex GBT alike. This is a senior, high-visibility role within the Global Business Partnerships division.

Reporting to the Senior Director of Global Hotel Commercial, you’ll lead end-to-end supplier management—from contract negotiation and execution to business development and strategic partnership

Qualifications

• Fluent English (written/verbal); multilingual a plus.
• Commercial, data-driven mindset with strong analytical and strategic skills.
• Proven negotiator with a track record of structuring and closing strong agreements/deals.
• Strong problem-solving skills; excels in ambiguity and under pressure.
• Deep knowledge of hotels, hotel agreements, and the broader TMC/travel supplier landscape.
• Working knowledge of revenue management and travel tech platforms (GDS, POS, booking tools).
• Excellent relationship-building, influencing, and communication skills across all levels.
• Proven ability to manage multiple projects autonomously and remotely, with strong Excel/PowerPoint skills.

Responsibilities

• Negotiate Strategic Agreements: Develop and execute profitable hotel supplier contracts that deliver measurable value across all stakeholders while advancing Amex GBT's commercial objectives.
• Accelerate Revenue Growth: Identify, develop, and drive implementation of incremental revenue opportunities with existing and prospective suppliers.
• Execute Value Delivery: Operationalize supplier value propositions and establish strategies to ensure all business development commitments are realized.
• Cultivate Strategic Partnerships: Build and maintain strong supplier relationships through innovative engagement approaches and channels beyond conventional sales models.
• Monitor & Forecast Performance: Analyse portfolio metrics, track business performance, and develop revenue forecasts in coordination with the Global Revenue Management team.
• Drive Cross-Functional Alignment: Collaborate across departments and regions—including Traveler Care, Client Management, Sales, Revenue Management, Meetings & Events, Global Business Consulting, and GBP teams to align strategies, enhance engagement, and optimize collective outcomes.

Skills

Fluent English

Commercial mindset

Negotiation

Problem solving

Hotels knowledge

Revenue management knowledge

Excel/PowerPoint

Project management

Travel industry experience

Tools

GDS

Booking tools

Job description

American Express Global Business Travel is seeking a Manager of Global Supplier Partnerships to drive revenue by negotiating hotel supplier agreements that create value for travelers, suppliers, and Amex GBT alike. This is a senior, high-visibility role within the Global Business Partnerships division.

Reporting to the Senior Director of Global Hotel Commercial, you’ll lead end-to-end supplier management—from contract negotiation and execution to business development and strategic partnership