Global Hotel Partnerships Lead

American Express Global Business Travel; Hartford (CT); On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Health insurance

Travel perks

Wellbeing resources

Job summary

American Express Global Business Travel (Amex GBT) is seeking a strategic Manager of GSP to drive revenue by negotiating hotel supplier agreements and leading end-to-end supplier management. You will oversee contract negotiation, business development, and strategic partnerships, including our Hotel Growth Initiative.

As a key leader, you will collaborate across Traveler Care, Client Management, Sales, Revenue Management, Meetings & Events, and GBP teams to align strategies, forecast performance,

Qualifications

• Fluent English (written/verbal); multilingual a plus
• Commercial, data-driven mindset with strong analytical and strategic skills
• Proven negotiator with a track record of structuring and closing strong agreements/deals
• Strong problem-solving skills; excels in ambiguity and under pressure
• Deep knowledge of hotels, hotel agreements, and the broader TMC/travel supplier landscape
• Working knowledge of revenue management and travel tech platforms (GDS, POS, booking tools)
• Excellent relationship-building, influencing, and communication skills across all levels
• Proven ability to manage multiple projects autonomously and remotely, with strong Excel/PowerPoint skills
• Thrives in fast-paced, evolving environments; flexible to travel domestically/internationally

Responsibilities

• Negotiate strategic hotel supplier contracts that deliver value and align with Amex GBT's objectives
• Identify and drive incremental revenue opportunities with existing and prospective suppliers
• Operationalize supplier value propositions and ensure delivery of commitments
• Build and maintain supplier relationships through innovative engagement, beyond traditional sales
• Analyze portfolio metrics, forecast performance, and coordinate with Global Revenue Management
• Collaborate across departments and regions to align strategies and optimize outcomes

Skills

Fluent English

Analytical skills

Negotiation

Problem solving

Hotels knowledge

Revenue management

Excel/PowerPoint

Communication

Tools

GDS

POS

Booking tools

Job description

American Express Global Business Travel (Amex GBT) is seeking a strategic Manager of GSP to drive revenue by negotiating hotel supplier agreements and leading end-to-end supplier management. You will oversee contract negotiation, business development, and strategic partnerships, including our Hotel Growth Initiative.

As a key leader, you will collaborate across Traveler Care, Client Management, Sales, Revenue Management, Meetings & Events, and GBP teams to align strategies, forecast performance,