Global Head of Learning Experience Design & Innovation

Workday; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Workday's Learning Experience Design (LXD) team, part of Revenue Enablement, designs learning experiences that prepare our GTM teams to bring Workday's solutions to life for customers worldwide.

As a Manager of Learning Experience Design, you will lead a global team, oversee the full lifecycle of complex instructional design projects, and define governance for Revenue, CX, and Partner materials, while driving innovation with AI-powered tools to elevate learner engagement.

Qualifications

• 7+ years of progressive experience in instructional design or learning experience design in a corporate environment.
• 3+ years of experience in a leadership or management role, leading learning experience designers, content creators, or curriculum management

Responsibilities

• Lead, mentor, and develop a global team of Learning Experience Design professionals, fostering a culture of innovation, collaboration, and excellence in instructional design
• Guide the design and development of a wide range of learning assets - including interactive e-learning modules, virtual and in-person instructor-led training (vILT/ILT), videos, job aids, simulations, and assessments - using modern authoring tools and content delivery channels
• Oversee scoping, management, and delivery of complex instructional design projects from start to finish, coaching the team to manage timelines, collaborators, and resources effectively
• Review and validate the quality of learning content created by cross-functional teams, ensuring courses meet Workday's learning experience standards, align with governance expectations, and support a consistent learner experience.
• Scope and define Workday's learning management governance model for Revenue, CX, and Partner learning materials
• Monitor and analyze key performance indicators on a monthly, quarterly, and annual basis to measure learning effectiveness and business impact, using data-driven insights to continuously improve enablement programs
• Stay current with advances in learning science, instructional technology, and enablement best practices - including AI-powered development - and coach the team to adopt new approaches that enhance learner engagement

Skills

Instructional design

Leadership

Job description

Workday's Learning Experience Design (LXD) team, part of Revenue Enablement, designs learning experiences that prepare our GTM teams to bring Workday's solutions to life for customers worldwide.

As a Manager of Learning Experience Design, you will lead a global team, oversee the full lifecycle of complex instructional design projects, and define governance for Revenue, CX, and Partner materials, while driving innovation with AI-powered tools to elevate learner engagement.