Manager, Learning Design Innovation & Technology

Workday; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Workday's Learning Experience Design (LXD) team, part of Revenue Enablement, designs learning experiences that prepare our GTM teams to bring Workday's solutions to life for customers worldwide.

As a Manager of Learning Experience Design, you will lead a global team, oversee the full lifecycle of complex instructional design projects, and define governance for Revenue, CX, and Partner materials, while driving innovation with AI-powered tools to elevate learner engagement.

Qualifications

• 7+ years of progressive experience in instructional design or learning experience design in a corporate environment.
• 3+ years of experience in a leadership or management role, leading learning experience designers, content creators, or curriculum management

Responsibilities

• Lead, mentor, and develop a global team of Learning Experience Design professionals, fostering a culture of innovation, collaboration, and excellence in instructional design
• Guide the design and development of a wide range of learning assets - including interactive e-learning modules, virtual and in-person instructor-led training (vILT/ILT), videos, job aids, simulations, and assessments - using modern authoring tools and content delivery channels
• Oversee scoping, management, and delivery of complex instructional design projects from start to finish, coaching the team to manage timelines, collaborators, and resources effectively
• Review and validate the quality of learning content created by cross-functional teams, ensuring courses meet Workday's learning experience standards, align with governance expectations, and support a consistent learner experience.
• Scope and define Workday's learning management governance model for Revenue, CX, and Partner learning materials
• Monitor and analyze key performance indicators on a monthly, quarterly, and annual basis to measure learning effectiveness and business impact, using data-driven insights to continuously improve enablement programs
• Stay current with advances in learning science, instructional technology, and enablement best practices - including AI-powered development - and coach the team to adopt new approaches that enhance learner engagement

Skills

Instructional design

Leadership

Job description

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

The Learning Experience Design (LXD) team is part of Workday's Revenue Enablement organization, and we play a critical role in how Workday's global Go-To-Market (GTM) teams learn, grow, and deliver results. We design and develop the learning experiences that prepare our sellers, customer success professionals, and partners to bring Workday's solutions to life for customers around the world.

Our curriculum spans product launch readiness, sales process and tools, skills development, and leadership development - all delivered through a range of formats including interactive e-learning, virtual and in-person instructor-led training, video, job aids, simulations, and assessments. We are passionate about using modern learning science and AI-powered tools to make every learning moment count. Our team is collaborative, innovative, and energized by the challenge of turning complex concepts into clear, engaging experiences that directly influence seller productivity, drive subscription revenue, and enhance the Workday customer experience.

About the Role

As a Manager of Learning Experience Design, you will lead a global team of LXD professionals who own the end-to-end design and development of learning experiences for Workday's revenue-generating teams. You are the person who sets the standard for what great learning looks like across the organization - and you'll coach your team to consistently deliver at that level.

You will oversee the full lifecycle of complex instructional design projects, from scoping and planning through delivery, ensuring high-quality work is completed on time and aligned with Workday's goals. You will also define Workday's learning management governance model for Revenue, Customer Experience, and Partner learning materials.

Beyond day-to-day delivery, you will be a champion of innovation on the team - staying current with advances in learning science, instructional technology, and AI-powered development, and bringing new approaches into your team's work to elevate learner engagement and on-the-job readiness.

Responsibilities

• Lead, mentor, and develop a global team of Learning Experience Design professionals, fostering a culture of innovation, collaboration, and excellence in instructional design
• Guide the design and development of a wide range of learning assets - including interactive e-learning modules, virtual and in-person instructor-led training (vILT/ILT), videos, job aids, simulations, and assessments - using modern authoring tools and content delivery channels
• Oversee scoping, management, and delivery of complex instructional design projects from start to finish, coaching the team to manage timelines, collaborators, and resources effectively
• Review and validate the quality of learning content created by cross-functional teams, ensuring courses meet Workday's learning experience standards, align with governance expectations, and support a consistent learner experience.
• Scope and define Workday's learning management governance model for Revenue, CX, and Partner learning materials
• Monitor and analyze key performance indicators on a monthly, quarterly, and annual basis to measure learning effectiveness and business impact, using data-driven insights to continuously improve enablement programs
• Stay current with advances in learning science, instructional technology, and enablement best practices - including AI-powered development - and coach the team to adopt new approaches that enhance learner engagement

Basic Qualifications

• 7+ years of progressive experience in instructional design or learning experience design in a corporate environment, working within complex global organizations
• 3+ years of experience in a leadership or management role, leading learning experience designers, content creators, or curriculum man