Global Head of Digital Employee Experience

Tapestry (Coach/Kate Spade); New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Tapestry is seeking a strategic, people-centered product leader to own the digital employee experience across our global corporate offices: strategy, the roadmap, measurable outcomes, and prioritization decisions grounded in employee needs and business impact.

You will be the voice of the employee within the technology organization, guiding investments and shipping tangible improvements in how colleagues work every day through collaboration with Workplace Technology, IT, HR, and Communications.

Qualifications

• 10+ years in technology, product management, digital workplace, or employee experience.
• Strong understanding of modern workplace and AI technologies: knowledge management, intelligent search, virtual assistants, AI-assisted service delivery.
• Proven ability to influence senior stakeholders without authority; resourceful and self-directed in a matrixed environment.
• Strong analytical and storytelling skills, translating complex data into actionable insights.

Responsibilities

• Own the digital employee experience as a product: define the vision, set the strategy, and maintain a prioritized roadmap, in partnership with Workplace Technology and platform owners.
• Stay close to employees through feedback loops and frontline partnerships, letting regional nuance shape the roadmap.
• Apply product discipline: validate problems, define outcomes, prioritize ruthlessly, and ship solutions that move measurable needles.
• Champion the employee experience in investment discussions with evidence and a clear point of view.
• Own the platform experience across intranet, M365/Teams, and self-service portals, driving improvement with operations teams.
• Measure experience effectiveness using platform analytics and direct employee input to justify investments.
• Collaborate across Technology, HR, Internal Communications, Product Management, and Store Operations to influence outcomes.

Skills

Roadmap ownership

Stakeholder influence

Product leadership

Employee experience

Analytics & storytelling

Tools

M365/Teams

Job description

Tapestry is seeking a strategic, people-centered product leader to own the digital employee experience across our global corporate offices: strategy, the roadmap, measurable outcomes, and prioritization decisions grounded in employee needs and business impact.

You will be the voice of the employee within the technology organization, guiding investments and shipping tangible improvements in how colleagues work every day through collaboration with Workplace Technology, IT, HR, and Communications.