Global Head of Alternate Payments Operations

Aumni; Tampa (FL); Presencial; USD 300.000 - 500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care coverage

Retirement plan

Equity opportunities

Descripción de la vacante

JPMorgan Chase & Co. in the United States seeks an Executive Director to lead Alternate Payments Operations for Kinexys and eWallet, owning end-to-end operational strategy, governance, and financial controls to support growth and regulatory compliance.

You will drive transformation, scale processes, and partner with Product, Risk, Legal, and regional teams to deliver best-in-class performance and client experience.

Formación

• 10+ years in Payments Operations or related financial services leadership.
• Deep knowledge of payment lifecycles, settlements, investigations, and controls.
• Bachelor's degree required; MBA or advanced degree preferred.

Responsabilidades

• Lead end-to-end Alt Payments Operations for Kinexys and eWallet globally.
• Define and execute operational strategy aligned to growth and compliance.
• Establish governance, metrics, and SLAs; drive process excellence.
• Oversee risk controls, incidents, and regulatory examinations.
• Partner withProduct, Risk, Legal, Finance, and regional teams.

Conocimientos

Leadership

Payments Ops

Cross-border payments

Regulatory compliance

Stakeholder mgmt

Strategic thinking

Crisis management

ISO 20022

Educación

Bachelor's degree

MBA

Descripción del empleo

JPMorgan Chase & Co. in the United States seeks an Executive Director to lead Alternate Payments Operations for Kinexys and eWallet, owning end-to-end operational strategy, governance, and financial controls to support growth and regulatory compliance.

You will drive transformation, scale processes, and partner with Product, Risk, Legal, and regional teams to deliver best-in-class performance and client experience.