Global Grocery Category Lead for CX & Growth

Amazon; Seattle (WA); On-site; USD 121,000 - 164,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

RSUs

Job summary

Amazon.com Services LLC in Seattle is seeking a Sr. Category Manager to lead the strategy and execution for a key grocery category, shaping the omnichannel customer experience across online and physical stores.

You will own the category CX, build vendor partnerships, guide trade planning, and coordinate with cross-functional teams to hit growth milestones while delivering value to customers and the business.

Qualifications

• 5+ years of experience in category management or a related field.
• Experience with business analysis and P&L management.
• Experience in account management, project/program management, or buying.
• Retail industry experience.

Responsibilities

• Own the overall customer experience strategy for your category, setting strategic goals.
• Lead the selection strategy and execution for your category.
• Work alongside partner teams across the organization to ensure we deliver against key category goals and milestones.
• Establish and grow vendor relationships; partner with vendors to deliver improvements in customer experience and hold vendors accountable for operational performance.
• Own the Trade Planning Strategy to drive category growth.

Skills

Excel experience

Category Management

P&L management

Account/Project management

Retail industry experience

Education

Bachelor's degree

Job description

Amazon.com Services LLC in Seattle is seeking a Sr. Category Manager to lead the strategy and execution for a key grocery category, shaping the omnichannel customer experience across online and physical stores.

You will own the category CX, build vendor partnerships, guide trade planning, and coordinate with cross-functional teams to hit growth milestones while delivering value to customers and the business.