Global Freight Operations Leader

AIT Worldwide Logistics, Inc.; Comstock Charter Township (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

AIT Worldwide Logistics, Inc. is seeking an Operations Manager I to lead the station's operations strategy for domestic and international freight movements and to recruit, develop and motivate staff to deliver a world-class customer experience.

You will drive profitability by optimizing processes, negotiating with carriers, and tracking performance while mentoring a diverse team across global operations to meet client expectations and grow the business.

Qualifications

• Bachelor's degree in logistics or equivalent experience.
• 5+ years of international freight forwarding experience (airfreight and ocean freight).
• 3+ years P&L experience.
• 3+ years of operations supervisory experience and managing a team.
• 3+ years international freight forwarding industry experience.
• Procurement skills; operational and P&L management of global products and services.
• Excellent organization and time management skills.
• Excellent communication skills both written and oral; ability to communicate to employees and upper management.
• IATA certification and DG certification preferred.

Responsibilities

• Develop and execute the station’s operations strategy of AIT.
• Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished.
• Manage and communicate with AIT’s carriers ensuring best value and service vs objectives.
• Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements.
• Ensure providers meet SLA terms and service agreements.
• Track performance and develop strategic processes to reduce lead times.
• Build rapport with clients and develop new opportunities; create and manage tracking tools.
• Provide coaching and mentoring to employees in a global environment.
• Support key account operations requirements and insure service execution and reliability.
• Perform other duties as assigned; comply with policies and standards.

Skills

Leadership

Negotiation

Communication

Time management

Analytical thinking

Education

Bachelor's degree in logistics or equivalent experience

Tools

IATA certification

DG certification

Job description

AIT Worldwide Logistics, Inc. is seeking an Operations Manager I to lead the station's operations strategy for domestic and international freight movements and to recruit, develop and motivate staff to deliver a world-class customer experience.

You will drive profitability by optimizing processes, negotiating with carriers, and tracking performance while mentoring a diverse team across global operations to meet client expectations and grow the business.