Global Freight Forwarding Coordinator

FedEx Group; Laredo (TX); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision coverage

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics is seeking a logistics professional to provide exceptional customer service and manage shipment processing, documentation, and tracking. The role emphasizes maintaining strong relationships with customers and front-line personnel to ensure timely freight movement.

Responsibilities include coordinating bookings, preparing import/export documents, tracking shipments, and dispatching carriers. A high school diploma, basic math, and proficiency with computers are required, with

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Proficient computer skills and data entry.
• Freight forwarding or logistics experience preferred.
• Basic math skills for conversions and currency calculations.

Responsibilities

• Provide and ensure high level of customer service by maintaining relationships with frontline personnel across divisions.
• Prepare, analyze and submit documentation to agents and clients per laws and regulations.
• Coordinate freight forwarding activities including bookings, notices, billing, and data entry.
• Track and trace shipments, milestones and exceptions to ensure timely movement of freight.
• Dispatch carriers and oversee import/export documentation and compliance.

Skills

Customer service

Communication

Computer skills

Freight forwarding experience

Math skills

Education

High school diploma/GED

Job description

FedEx Logistics is seeking a logistics professional to provide exceptional customer service and manage shipment processing, documentation, and tracking. The role emphasizes maintaining strong relationships with customers and front-line personnel to ensure timely freight movement.

Responsibilities include coordinating bookings, preparing import/export documents, tracking shipments, and dispatching carriers. A high school diploma, basic math, and proficiency with computers are required, with