Customs Trade Coordinator

FedEx Logistics; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

FedEx Logistics in Memphis, TN, is hiring for a role coordinating documentation for US customs for entry of goods on behalf of importers. You will ensure accurate classification, data entry, and handling of agency filings with a focus on compliance and service excellence.

The position requires a HS diploma or GED, at least 6 months of experience, and proficiency with MS Office and office equipment. This onsite role emphasizes customer service, accuracy, and ability to work with multiple systems

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
• Excellent communication skills, verbal and written.
• Organizational skills.
• Inter-personal skills.
• Problem solving skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Responsibilities

• Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.

Skills

Data entry

MS Office

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Customer service

Time management

Independent work

Education

HS Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Responsibilities

• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings
• Ensure all government and organizational policies are followed.

Significant skills and experience

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving Skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
• Performs other or additional duties as assigned
• Paid Training Provided

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications

Shift: Mon - Fri 7:00 AM - 3:30 PM CST Location: This is an onsite role.

Pay Transparency

Pay:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding.

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.