Global Freight Forwarding Business Development Lead

Röhlig Logistics GmbH; Burlingame (CA); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) Plan with Company Match

Generous Paid Time Off

Job summary

Röhlig USA is seeking an experienced freight forwarding sales professional to drive revenue growth and expand the customer base across the USA and with overseas partners. You will manage client portfolios, coordinate bids, and support sales campaigns to meet or exceed targets.

The role requires 2–5 years in the industry, strong customer service and communication skills, and a proven track record in sales. A competitive benefits package and work-life balance accompany a dynamic, collaborative

Qualifications

• High school graduate – some college preferred.
• Knowledge of related computer applications and reporting tools.
• Familiar with all freight forwarding procedures, regulations & departments.
• 2-5 years of industry related experience required.
• Demonstrated Customer Services skills.
• Proven Sales and Business selling ability & success.
• Self-motivated and results driven.
• Outstanding people and communication skills.
• Excellent problem-solving ability.

Responsibilities

• Develop NEW and prospective customers while maintaining existing accounts.
• Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
• Assist with sales campaigns and events in conjunction with local and overseas partners.
• Coordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
• Plan and manage personal business portfolio/territory according to agreed market strategy.
• Joint sales visits with other sales professionals.
• Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
• Offer sales support for future sales offices in remote locations.
• Quoting freight costs to new customers.
• Response and follow up sales inquiries and leads using appropriate methods.
• Client Management of allocated customers by using established tools to achieve and exceed targets.
• Weekly follow‑up with new clients after first shipments.
• Deployment of information about all contracts with customers and suppliers to all parties.
• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
• Ensure customer requests are completed in a timely manner and at the highest possible service level.
• Adhere to client service level agreements.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Monitor competitor activity and industry trends.
• Attend industry related functions when required as a key representative of Rohlig USA.
• Update and maintain all relevant information about customers and sales activities on CRM.
• Provide weekly reporting of sales activities.
• Attend meetings with sales team members.
• Attending training to develop relevant knowledge, techniques and skills if applicable.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Self-motivated

Education

High school diploma

Tools

CRM

Job description

Röhlig USA is seeking an experienced freight forwarding sales professional to drive revenue growth and expand the customer base across the USA and with overseas partners. You will manage client portfolios, coordinate bids, and support sales campaigns to meet or exceed targets.

The role requires 2–5 years in the industry, strong customer service and communication skills, and a proven track record in sales. A competitive benefits package and work-life balance accompany a dynamic, collaborative