Business Development Manager

Rohlig USA, LLC; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan with Company Match

Paid Time Off

Career development opportunities

Job summary

Röhlig USA, LLC is seeking an experienced freight forwarding sales professional to drive revenue growth within the USA market. You will develop new and existing client relationships, support bids and quotations with partners abroad, and coordinate visits to promote services.

The role emphasizes strong communication, customer service, and knowledge of freight forwarding procedures to ensure top-tier service and growth across the portfolio.

Qualifications

• 2–5 years of industry related experience required.
• Familiar with freight forwarding procedures, regulations & departments.
• Proven sales and business selling ability & success.
• Excellent communication and time-management skills.

Responsibilities

• Develop NEW and prospective customers while maintaining existing accounts.
• Assist in bids, RFQs, quotations with customers and overseas agents.
• Coordinate sales visits with local and overseas partners.
• Quote freight costs to new customers and respond to inquiries.
• Maintain CRM updates and provide weekly activity reports.

Skills

Sales

Business Development

Account Management

CRM

Negotiation

Customer Service

Education

High school graduate

Some college preferred

Tools

CRM

Reporting tools

Job description

Shaping the Future of Logistics- Your Career Starts at Röhlig. Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships. Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking an experienced and highly motivated freight forwarding sales professional with a proven track record of driving revenue growth to join our growing team.

What you will do:

Sales and Business Development

• Develop NEW and prospective customers while maintaining existing accounts.
• Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ's & quotations with customers, suppliers and overseas agents.
• Assist with sales campaigns and events in conjunction with local and overseas partners.
• Coordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
• Plan and manage personal business portfolio/territory according to agreed market strategy.
• Joint sales visits with other sales professionals.
• Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
• Offer sales support for future sales offices in remote locations.
• Quoting freight costs to new customers.
• Response and follow up sales inquiries and leads using appropriate methods.

Client and Supplier Management

• Client Management of allocated customers by using established tools to achieve and exceed targets.
• Weekly follow-up with new clients after first shipments.
• Deployment of information about all contracts with customers and suppliers to all parties.
• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
• Ensure customer requests are completed in a timely manner and at the highest possible service level.
• Adhere to client service level agreements.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Administration

• Monitor competitor activity and industry trends.
• Attend industry related functions when required as a key representative of Rohlig USA.
• Update and maintain all relevant information about customers and sales activities on CRM.
• Provide weekly reporting of sales activities.
• Attend meetings with sales team members.
• Attending training to develop relevant knowledge, techniques and skills if applicable.

What you bring:

• High school graduate – some college preferred
• Knowledge of related computer applications and reporting tools
• Familiar with all freight forwarding procedures, regulations & departments
• 2-5 years of industry related experience required
• Demonstrated Customer Services skills
• Proven Sales and Business selling ability & success
• Self-motivated and results driven
• Outstanding people and communication skills
• Excellent problem-solving ability
• Excellent Time Management skills

Benefits

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

We work continuously for more diversity and inclusion throughout the organization. We encourage all qualified candidates to apply.

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long‑term career while maintaining a healthy work‑life balance - because we believe success is best achieved together.