Business Development Manager

Röhlig Logistics GmbH; Chicago (IL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match

Generous PTO

Career development opportunities

Job summary

Röhlig USA is seeking an experienced freight forwarding sales professional to join our growing team in Chicago. You will drive revenue growth by developing new customers and managing key accounts, while coordinating bids, RFQs, and quotations with customers and overseas partners.

You bring 2–5 years of industry experience, strong communication skills, and a proven sales track record. We offer comprehensive benefits and a supportive work environment.

Qualifications

• High school graduate – some college preferred.
• Knowledge of related computer applications and reporting tools.
• Familiar with all freight forwarding procedures, regulations & departments.
• 2-5 years of industry related experience required.
• Demonstrated Customer Services skills.
• Proven Sales and Business selling ability & success.
• Self-motivated and results driven.
• Outstanding people and communication skills.
• Excellent problem-solving ability.

Responsibilities

• Develop NEW and prospective customers while maintaining existing accounts.
• Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
• Assist with sales campaigns and events in conjunction with local and overseas partners.
• Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
• Plan and manage personal business portfolio/territory according to agreed market strategy.
• Joint sales visits with other sales professionals.
• Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
• Offer sales support for future sales offices in remote locations.
• Quoting freight costs to new customers.
• Response and follow up sales inquiries and leads using appropriate methods.
• Client Management of allocated customers by using established tools to achieve and exceed targets.
• Weekly follow-up with new clients after first shipments.
• Deployment of information about all contracts with customers and suppliers to all parties.
• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
• Ensure customer requests are completed in a timely manner and at the highest possible service level.
• Adhere to client service level agreements.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Monitor competitor activity and industry trends.
• Attend industry related functions when required as a key representative of Rohlig USA.
• Update and maintain all relevant information about customers and sales activities on CRM.
• Provide weekly reporting of sales activities.
• Attend meetings with sales team members.
• Attending training to develop relevant knowledge, techniques and skills if applicable.

Skills

Customer service

Sales experience

Freight forwarding

CRM tools

Reporting tools

Communication skills

Problem solving

Education

High school diploma

Tools

CRM software

MS Excel

Job description

Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking an experienced and highly motivated freight forwarding sales professional with a proven track record of driving revenue growth to join our growing team.

What you will do:

Sales and Business Development

Develop NEW and prospective customers while maintaining existing accounts.

Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.

Assist with sales campaigns and events in conjunction with local and overseas partners.

Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.

Plan and manage personal business portfolio/territory according to agreed market strategy.

Joint sales visits with other sales professionals.

Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.

Offer sales support for future sales offices in remote locations.

Quoting freight costs to new customers.

Response and follow up sales inquiries and leads using appropriate methods.

Client and Supplier Management

Client Management of allocated customers by using established tools to achieve and exceed targets.

Weekly follow-up with new clients after first shipments.

Deployment of information about all contracts with customers and suppliers to all parties.

Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.

Ensure customer requests are completed in a timely manner and at the highest possible service level.

Adhere to client service level agreements.

Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Administration

Monitor competitor activity and industry trends.

Attend industry related functions when required as a key representative of Rohlig USA.

Update and maintain all relevant information about customers and sales activities on CRM.

Provide weekly reporting of sales activities.

Attend meetings with sales team members.

Attending training to develop relevant knowledge, techniques and skills if applicable.

What you bring:

High school graduate – some college preferred

Knowledge of related computer applications and reporting tools

Familiar with all freight forwarding procedures, regulations & departments

2-5 years of industry related experience required

Demonstrated Customer Services skills

Proven Sales and Business selling ability & success

Self-motivated and results driven

Outstanding people and communication skills

Excellent problem-solving ability

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

Comprehensive Medical, Dental, and Vision Insurance

Keeping you and your family healthy is our priority.

401(k) Plan with Company Match

We’re invested in your future and help you save for retirement.

Generous Paid Time Off (PTO)

Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.

Supportive Work Environment

From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

Salary $75,000-$100,000

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

We work continuously for more diversity and inclusion throughout the organization. We encourage all qualified candidates to apply.

The two important things that I really appreciate at Röhlig are empowerment and trust. For me, it’s important to trust your employees and to empower them on their way and Röhlig is really doing this. I think that’s a really great thing and it’s the reason why I love to work for Röhlig.