Global Freight Forwarder - Air & Ocean Import & Export

DSV Air & Sea Inc.; Buffalo (NY); On-site; USD 27,552 - 37,195; Full time

Job summary

DSV Air & Sea Buffalo location is seeking a Freight Forwarder to coordinate ocean and air shipments for import and export. You will work closely with clients and internal teams to schedule bookings, ensure on-time delivery, and handle paperwork and regulatory releases.

You should have freight forwarding experience, be proficient with CargoWise One and MS Office, and possess strong math, communication, and detail orientation.

Qualifications

• Freight Forwarding experience preferred
• Prior use of CargoWise One a definite plus!
• Three years of experience in a role involving extensive client contact required
• Computer skills, including frequent prior use of MS Outlook, Excel and Word
• Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
• Familiarity with domestic and international geography including countries and major cities
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
• Ability to be highly productive while keeping cool under pressure
• Excellent communication skills, both written and verbal

Responsibilities

• Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
• Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
• Process data through the Company's system and obtain consular releases as well as other government agency releases as appropriate
• Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
• Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
• In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions
• Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
• Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Skills

Freight forwarding

Math skills

Communication

Attention to detail

Teamwork

Customer service

Tools

CargoWise One

MS Outlook

MS Excel

MS Word

Logistics software

Job description

DSV Air & Sea Buffalo location is seeking a Freight Forwarder to coordinate ocean and air shipments for import and export. You will work closely with clients and internal teams to schedule bookings, ensure on-time delivery, and handle paperwork and regulatory releases.

You should have freight forwarding experience, be proficient with CargoWise One and MS Office, and possess strong math, communication, and detail orientation.