Global Freight & Customs Coordinator

Server Monkey; Houston (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Server Monkey in Houston is seeking an experienced freight coordinator to provide timely international and domestic freight quotes and manage cost-effective shipments. You will handle required paperwork and data in systems, coordinating with sales, purchasing, and carriers to keep shipments flowing smoothly.

The role requires 4+ years in shipping/freight, IT experience is a plus, and proficiency with SAP and Microsoft Office.

Qualifications

• 4+ years of experience shipping or freight experience.
• Experience in the IT field is a plus.

Responsibilities

• Provide timely international and domestic freight quotes.
• Identify, schedule, and manage cost-effective inbound & outbound shipments; handle required paperwork, and maintain data in the appropriate systems.
• Interface with sales, purchasing, customer service, order management, and transportation providers to ensure the smooth and timely flow of materials.
• Process international paperwork for orders; ensure all shipments are proactively expedited through customs and are imported/exported in accordance with customs compliance.
• Track inbound and outbound shipments, drop shipments, freight auditing, and customs compliance, ensuring all shipments are delivered within their schedule.
• Ensure adherence to all legal and regulatory freight requirements to ensure compliance.
• Validate the accuracy of data received; perform quality checks of documents processed.
• Notify management of issues, concerns and opportunities for improvement.
• Identify service failures in a timely manner, and process credit requests with carriers.
• Actively gather data and generate reports to analyze freight carrier performance and continually improve freight costs and processes.
• Maintain clean and organized receiving and shipping areas.

Skills

Initiative

Attention to detail

Customer focus

Written communication

Verbal communication

Education

High school diploma

AA degree preferred

Tools

SAP

Microsoft Office

Job description

Server Monkey in Houston is seeking an experienced freight coordinator to provide timely international and domestic freight quotes and manage cost-effective shipments. You will handle required paperwork and data in systems, coordinating with sales, purchasing, and carriers to keep shipments flowing smoothly.

The role requires 4+ years in shipping/freight, IT experience is a plus, and proficiency with SAP and Microsoft Office.