Global Fleet & Service Operations Leader

Stadler, Inc.; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Stadler, Inc. in Austin, TX seeks a seasoned leader to guide transportation and fleet operations. You will interface with customers, manage contracts, and drive service excellence across cross-functional teams in the US and abroad.

Responsibilities include leading performance reviews, coordinating with manufacturing in Salt Lake City, and promoting safety and continuous improvement. English fluency is essential for this global role.

Qualifications

• Bachelor degree required in Engineering, Business, Transportation or related field.
• 3+ years leadership experience in transportation, fleet management, maintenance or service operations.
• Strong project management and customer relationship skills.
• Excellent communication and analytical skills.
• Fluent in English both written and verbal.

Responsibilities

• Serve as primary customer interface and manage contractual obligations and service delivery.
• Lead monthly performance reviews and KPI reporting.
• Prepare executive and operational reports.
• Monitor fleet reliability and availability and coordinate root cause investigations.
• Drive continuous improvement initiatives and cross-functional collaboration.
• Coordinate with Stadler US manufacturing in Salt Lake City and international teams to transfer best practices to Austin operations.
• Lead technical support personnel and support recruiting, onboarding and workforce development.
• Promote a culture of safety and customer focus.

Skills

Leadership experience

Project management

Customer relationship

Communication & analytics

Fluent English

Education

Bachelor degree in Engineering, Business, Transportation or related field

Job description

Stadler, Inc. in Austin, TX seeks a seasoned leader to guide transportation and fleet operations. You will interface with customers, manage contracts, and drive service excellence across cross-functional teams in the US and abroad.

Responsibilities include leading performance reviews, coordinating with manufacturing in Salt Lake City, and promoting safety and continuous improvement. English fluency is essential for this global role.