General Manager (CapMetro) – 78758

Stadler; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Stadler in Austin, TX seeks a results-oriented leader to oversee transportation fleet operations and service delivery. You will drive monthly performance reviews, KPIs, and customer contract management while coordinating with Stadler US manufacturing in Salt Lake City and international engineering teams.

You will lead technical support, recruit and onboard staff, and foster a culture of safety, reliability, and continuous improvement across cross-functional groups.

Qualifications

• Bachelor degree in Engineering, Business, Transportation or related field.
• 3+ years leadership experience in transportation, fleet management, maintenance or service operations.
• Strong project management and customer relationship skills.
• Excellent communication and analytical skills.
• Fluent in English both written and verbal.

Responsibilities

• Lead monthly performance reviews and KPI reporting.
• Manage contractual obligations and service delivery.
• Prepare executive and operational reports.
• Monitor fleet reliability and availability.
• Coordinate root cause investigations and corrective actions.
• Drive continuous improvement initiatives.
• Coordinate with Stadler US manufacturing in Salt Lake City.
• Collaborate with international Stadler engineering, service and supply chain teams.
• Transfer global best practices and lessons learned into Austin operations.
• Manage supply chain optimization, obsolescence management and material availability.
• Participate in international cross-functional meetings and benchmarking initiatives.
• Lead technical support personnel.
• Support recruiting, onboarding and workforce development.
• Promote a culture of safety and customer focus.

Skills

Leadership experience

Project management

Customer relationship

Analytical skills

Communication skills

English fluency

Education

Bachelor's degree

PMP certification

Job description

How You Can Make An Impact

• Lead monthly performance reviews and KPI reporting.
• Manage contractual obligations and service delivery.
• Prepare executive and operational reports.

Key Activities

Customer & Contract Management

• Serve as primary customer interface.
• Lead monthly performance reviews and KPI reporting.
• Manage contractual obligations and service delivery.
• Prepare executive and operational reports.

Fleet Performance & Reliability

• Monitor fleet reliability and availability.
• Coordinate root cause investigations and corrective actions.
• Drive continuous improvement initiatives.

Global Coordination & Strategic Support

• Coordinate with Stadler US manufacturing in Salt Lake City.
• Collaborate with international Stadler engineering, service and supply chain teams.
• Transfer global best practices and lessons learned into Austin operations.
• Manage supply chain optimization, obsolescence management and material availability.
• Participate in international cross-functional meetings and benchmarking initiatives.

Leadership & Team Development

• Lead technical support personnel.
• Support recruiting, onboarding and workforce development.
• Promote a culture of safety and customer focus.

HOW YOU WILL CONTRIBUTE

• Bachelor degree in Engineering, Business, Transportation or related field.
• 3+ years leadership experience in transportation, fleet management, maintenance or service operations.
• Strong project management and customer relationship skills.
• Excellent communication and analytical skills.
• Fluent in English both written and verbal.

Preferred Qualifications

• Passenger rail or transit experience.
• PMP certification.
• Experience working in multinational organizations.
• Knowledge of FRA-regulated environments.
• Bilingual English/Spanish/German.