Global Field Service Engineer — Polymer Processing

Nordson Corporation

New Jersey

Sur place

USD 75 000 - 110 000

Plein temps

Il y a 7 jours
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Résumé du poste

Nordson Corporation is seeking a Field Service Engineer to provide on-site technical support for PPS equipment, startup, maintenance, and customer training. You will travel domestically and internationally as the primary technical representative, diagnose complex issues, and collaborate with cross-functional teams to resolve service needs.

The role emphasizes hands-on mechanical/electrical troubleshooting, tool selection, and clear documentation of service actions in CRM systems.

Qualifications

  • Associate degree or equivalent hands-on experience required.
  • 5+ years in plastics extrusion, polymer processing, or related field service preferred.
  • Experience with extrusion tooling, dies, screen changers, melt pumps, and pelletizers preferred.
  • Experience with CRM or service management systems preferred.

Responsabilités

  • Travel independently to domestic and international customer sites as Nordson’s primary technical representative.
  • Support installation, startup, commissioning, troubleshooting, repair, and preventive maintenance of PPS equipment.
  • Train customers on safe operation, maintenance, startup, shutdown, and troubleshooting.
  • Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and control issues including PLC logic.
  • Document service work and follow-up actions in service reports and CRM.
  • Prepare service quotations and recommend scope, labor, and parts.

Connaissances

Mechanical aptitude
Electrical troubleshooting
Hydraulic systems
PLCs & PID controls
Reading drawings & schematics
Documentation & reporting
Strong communication
Travel readiness

Formation

Associate or two-year technical degree in mechanical, electrical, mechatronics, industrial technology, or related field

Outils

CRM (C4C/Salesforce) experience
Microsoft Office

Description du poste

Nordson Corporation is seeking a Field Service Engineer to provide on-site technical support for PPS equipment, startup, maintenance, and customer training. You will travel domestically and internationally as the primary technical representative, diagnose complex issues, and collaborate with cross-functional teams to resolve service needs.

The role emphasizes hands-on mechanical/electrical troubleshooting, tool selection, and clear documentation of service actions in CRM systems.

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