Global Field Service Engineer – Plastics Processing & Equipment

Nordson Industrial Coating Systems; Chippewa Falls (WI); On-site; USD 80,000 - 120,000; Full time

Job summary

Nordson Polymer Processing Systems is seeking a Field Service Engineer to provide on-site technical support for extrusion dies, tooling, screening, melt pumps, and related equipment. You will lead startup, commissioning, maintenance, troubleshooting, and customer training at diverse sites, including international locations.

You will collaborate with Engineering, Sales, Manufacturing, Aftermarket, and Product Development to address recurring field issues and opportunities for service, repairs,

Qualifications

• Associate or two-year technical degree in mechanical, electrical, mechatronics, industrial technology, or related field preferred.
• Five+ years in plastics extrusion, polymer processing, pelletizing, tooling, or related field service preferred.
• Experience with extrusion tooling, die maintenance, screen changers, melt pumps, valves, pelletizers, cleaning systems, or related Nordson PPS equipment preferred.

Responsibilities

• Travel to customer sites as Nordson’s primary technical representative and lead startup, commissioning, maintenance, troubleshooting, repairs, and training.
• Support installation, startup, commissioning, troubleshooting, repair, and preventive maintenance of Nordson PPS equipment.
• Provide remote technical support via phone, email, Teams, etc.
• Prepare service quotations and recommend service scope, labor, spare parts, upgrades, and aftermarket services.
• Document service work and follow‑ups in CRM or service management systems.

Skills

Mechanical aptitude

Electrical troubleshooting

Hydraulic systems

PLCs

Process control

Documentation/writing

Independent travel

Education

Associate or two‑year technical degree

Tools

Microsoft Office

CRM experience (C4C or Salesforce)

Job description

Nordson Polymer Processing Systems is seeking a Field Service Engineer to provide on-site technical support for extrusion dies, tooling, screening, melt pumps, and related equipment. You will lead startup, commissioning, maintenance, troubleshooting, and customer training at diverse sites, including international locations.

You will collaborate with Engineering, Sales, Manufacturing, Aftermarket, and Product Development to address recurring field issues and opportunities for service, repairs,