Field Service Engineer - Polymer Processing Equipment

Nordson Corporation; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Nordson Corporation is seeking a Field Service Engineer for its Polymer Processing Systems to provide on-site technical support for extrusion dies and related equipment. You will lead startup, commissioning, maintenance, troubleshooting, repairs, and customer training at customer sites.

As the primary technical representative, you will travel to domestic and international sites, document service actions, and collaborate with Engineering, Sales, and Aftermarket teams to resolve issues and

Qualifications

• Two-year technical degree or equivalent hands-on experience.
• Five+ years of field service experience in plastics processing or related equipment.
• Experience with extrusion tooling, dies, screen changers, and pumps is preferred.

Responsibilities

• Travel to customer sites to perform installation, startup, troubleshooting, repair, and preventive maintenance.
• Train customers on safe operation, startup, shutdown, and maintenance practices.
• Diagnose mechanical, electrical, hydraulic, and control issues and implement practical solutions.
• Document service actions, outcomes, and recommendations in reports and CRM.
• Prepare service quotations and recommend scope, parts, and upgrades.

Skills

Field service

Mechanical repair

Electrical troubleshooting

Hydraulic systems

PLC controls

Customer training

Travel

Education

Two-year technical degree in mechanical/electrical/mechatronics

Tools

CRM (Salesforce/C4C)

MS Office

Job description

Nordson Corporation is seeking a Field Service Engineer for its Polymer Processing Systems to provide on-site technical support for extrusion dies and related equipment. You will lead startup, commissioning, maintenance, troubleshooting, repairs, and customer training at customer sites.

As the primary technical representative, you will travel to domestic and international sites, document service actions, and collaborate with Engineering, Sales, and Aftermarket teams to resolve issues and