Global Field Service Engineer - Industrial Automation

Clear Concepts, Inc.

Menomonee Falls (WI)

On-site

USD 72,000 - 88,000

Full time

11 days ago

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Job summary

Clear Concepts, Inc. in Menomonee Falls, WI is seeking a Senior Field Service Engineer to lead on-site installations, FAT/SAT testing, and international deployments for industrial automation projects.

The role combines hands-on testing with global field service, requires 2+ years of experience, and entails 40–70 travel days per year. You will report directly to the CEO in a dynamic, fast-paced shop environment.

Qualifications

2+ years of verifiable experience commissioning, servicing, or maintaining complex electro-mechanical industrial machinery or capital equipment.
Fully comfortable troubleshooting automated systems, wiring industrial controls, and interpreting multi-page electrical, mechanical, and pneumatic schematics with minimal oversight.
Full, unconditional willingness and capability to travel 40 to 70 days per year, maintaining a valid passport for seamless international field deployments.
Customer-facing communication with an organized mindset essential for operator training, field service logging, and client collaboration.
Residing within a daily commute of the Menomonee Falls, WI area and possessing a comprehensive mechanical and electrical field service toolset.
Legally authorized to work in the United States (U.S. Citizen or Green Card holder) without sponsorship requirements.

Responsibilities

Lead on-site machinery installations, system integrations, and final Site Acceptance Testing (SAT) at client facilities worldwide while delivering professional technical guidance to site operators.
Apply advanced diagnostic principles to isolate component faults, troubleshoot complex automated machinery, and implement lasting technical solutions using multi-page schematics.
Perform PLC and HMI software downloads, verify logic parameters, and safely work inside high-voltage control panels, multi-axis industrial drives, and low-voltage sensor networks.
Schedule and spearhead internal FAT procedures prior to shipment, auditing completed machinery exiting production to guarantee zero-defect quality standards.
Formulate and submit Engineering Change Requests (ECRs) to design engineering based on real-world field insights, directly optimizing future machinery design.
Oversee the technical setup, mechanical alignment, and electrical hookup of custom automated equipment for industry trade shows.