Global Field Service Engineer – Industrial Automation

Top Echelon Software LLC

Menomonee Falls (WI)

On-site

USD 72,000 - 88,000

Full time

11 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Top Echelon Software LLC in Menomonee Falls, WI is seeking a Senior Field Service Engineer for industrial automation and international deployments. You will lead on-site installations, FAT/SAT testing, and work with high-voltage panels while traveling globally. The role emphasizes hands-on commissioning, debugging, and collaboration with design engineers to drive Engineering Change Requests. A minimum of 2+ years field experience, passport, and US work authorization are required.

Qualifications

2+ years of hands-on electro-mechanical machinery service/commissioning.
Comfortable troubleshooting automated systems and interpreting multi-page schematics.
Willing to travel 40–70 days per year and hold a valid US passport.
Customer-facing communication and field service logging experience.
Local commute to Menomonee Falls, WI with a field toolset.

Responsibilities

Lead on-site machinery installations, system integrations, and SAT worldwide while guiding operators.
Diagnose faults in electro-mechanical machinery and implement durable solutions.
Perform PLC/HMI software downloads, verify logic, and work in high-voltage panels and drives.
Lead FAT procedures prior to shipment to ensure zero-defect quality.
Submit Engineering Change Requests (ECRs) based on field feedback to engineering.
Oversee technical setup and electrical hookups for industry trade shows.