Global Field Operations Architect & Change Leader

Sonar

Austin (TX)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Relocation support

Job summary

Sonar is scaling its revenue operations and seeking a Director, Global Field Operations to design, land, and measure cross-regional programs. You will own initiatives impacting forecast accuracy, conversion, and retention, working 100% in global field operations as an IC at Principal level.

You will collaborate with Sales, CS, Marketing, Enablement, Finance, and Systems to standardize processes, drive adoption, and report outcomes that translate into ARR growth and improved customer success

Qualifications

5+ years in sales operations, field operations, revenue operations, or related B2B SaaS.
Experience delivering global initiatives with measurable outcomes.
Proven change management and executive communication skills.
Hands-on with Salesforce, spreadsheets, and analytics tools.

Responsibilities

Own a portfolio of global field initiatives end to end from definition to rollout.
Define baseline, target, KPI, and owner for each initiative and report outcomes.
Build change plans with stakeholder mapping and adoption tracking.
Align cross-functional teams and maintain global standards for scalability.
Provide narrative and analysis for leadership discussions linking results to ARR/NRR/GRR.