Global Field Installation Engineer — Travel-Heavy

KLA-Belgium; Westwood (MA); On-site; USD 47,000 - 79,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) matching

Job summary

KLA in Westwood, MA is seeking an Installation Engineer to own tool installations at customer sites, from start to finish, with minimal guidance. You will troubleshoot complex system level problems, document progress with field service reports, and escalate as needed to maintain cycle times.

You will mentor junior engineers and provide on-site and remote support, with 80–90% travel to domestic and international locations.

Qualifications

• Troubleshoots and repairs complex system-level problems during installations.
• Owns installation administrative tasks and field service reports.
• Guides junior engineers and provides technical assistance on customer sites.

Responsibilities

• Own installation of new tools at customer sites and ensure production readiness.
• Troubleshoot and repair complex system level problems during installations using standard procedures.
• Take ownership of installation progress reports and non-conformances; contribute to Quality Feedback Report.
• Assist junior engineers as necessary and provide phone and on-site support.
• Travel 80-90% domestically and internationally.

Skills

Troubleshooting

Field service

Mentoring juniors

Job description

KLA in Westwood, MA is seeking an Installation Engineer to own tool installations at customer sites, from start to finish, with minimal guidance. You will troubleshoot complex system level problems, document progress with field service reports, and escalate as needed to maintain cycle times.

You will mentor junior engineers and provide on-site and remote support, with 80–90% travel to domestic and international locations.