Global Field Engineering & Strategy Director

Jaide Health; San Mateo (CA); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Neo4j is seeking a Field Engineering & Strategy Director to scale the Global Field Engineering organization. This hybrid role reports into GTM Strategy & Execution and partners with Revenue Ops, Sales, Product, and Finance to translate GTM priorities into field execution.

The role emphasizes capacity planning, tooling, and performance infrastructure to enable pre-sales to scale with revenue targets and strategic advisory to the VP of Global Field Engineering on organization design and resource

Qualifications

• 10+ years in Sales/Revenue Operations, Field Engineering leadership, or GTM Strategy roles, with at least 3+ years in enterprise B2B software or infrastructure/data software.
• Direct prior experience as a Solutions Engineer, Sales Engineer, or Field Engineer, or as a manager/RevOps partner directly supporting an SE organization.
• Advanced, hands-on data manipulation and self-serve analytics capability: fluency in a BI tool (Looker, Tableau, or equivalent) and spreadsheet/data modeling at an advanced level.
• Proven track record building headcount, capacity, and coverage models for a technical pre-sales organization.
• Strong command of GTM data infrastructure: Salesforce or equivalent CRM, BI/reporting tools, forecasting methodology

Responsibilities

• Own headcount and capacity planning for Field Engineering aligned with pipeline and bookings targets.
• Define and own KPI framework and leadership dashboards for the Global Field Engineering organization.
• Lead annual planning for Field Engineering: goals, org structure, budget inputs, and success metrics.
• Own SE tooling and data model requirements (CRM, POV/demo tracking, scheduling, capacity tools).
• Partner with GTM Strategy & Execution, Revenue Ops, Sales, Product, and Finance to align execution with strategy

Skills

Headcount planning

Capacity modeling

GTM strategy

BI tools (Looker/Tableau)

Python/Excel scripting

Salesforce CRM

Cross-functional leadership

Data storytelling

Tools

Salesforce CRM

Job description

Neo4j is seeking a Field Engineering & Strategy Director to scale the Global Field Engineering organization. This hybrid role reports into GTM Strategy & Execution and partners with Revenue Ops, Sales, Product, and Finance to translate GTM priorities into field execution.

The role emphasizes capacity planning, tooling, and performance infrastructure to enable pre-sales to scale with revenue targets and strategic advisory to the VP of Global Field Engineering on organization design and resource