Global External Communications Lead (HeartMates)

Abbott; Chicago (IL); On-site; USD 99,000 - 199,000; Full time

Job summary

Abbott is seeking a communications professional to lead HeartMates external storytelling and events from Willis Tower/Abbott Park, IL. You will develop engaging narratives, manage newsletters, and drive recognition submissions across corporate programs.

You will work with cross-functional teams, manage agencies, and ensure compliance with privacy and legal policies as you elevate Abbott’s global healthcare leadership and visibility.

Qualifications

• 8+ years of content development experience (journalism or multimedia).
• Excellent writer and communicator who can organize, summarize, clarify and communicate ideas simply, succinctly and accurately.
• Experienced user and creator of social media to drive awareness and engagement.
• Experienced planner and executer of consumer events with a strong focus on hospitality and high levels of individual care.
• Skilled at building stakeholder trust to enhance business reputation.
• Able to achieve results while dealing with ambiguity and a rapid pace of change.
• Demonstrated ability to use communications to drive business results.
• Experience in strategic thinking and ability to develop and implement communications plans.

Responsibilities

• Plan and execute in-person and virtual events which may include HeartMates members’ travel, accommodation, hospitality and reimbursements.
• Plan, compose and execute community newsletters and email communications.
• Collect and report relevant metrics, including newsletter open rate and CTR, community surveys, community size and composition, and campaign results.
• Ensure program compliance with all Privacy, Legal and OEC policies.
• Collaborate with internal teams to plan and execute best-in-class storytelling.
• Manage agency partners.
• Manage Abbott’s participation in external recognition programs.
• Maintain accurate and up-to-date directory of pertinent recognition programs.
• Develop strategic plans and secure leadership alignment on recognition opportunities.
• Draft and submit corporate-level awards submissions, e.g., Brands That Matter, Most Influential Companies, etc.
• Collaborate with internal partners to coordinate submissions and ensure they adhere to corporate strategy and messaging.
• Track all submissions and maintain up-to-date record of submissions statuses.
• Manage content development and secure licensing as needed for external amplification opportunities including but not limited to social/digital content.
• Maintain strong understanding of corporate businesses and divisional therapeutic areas, industry, competitive environment and stakeholder landscape with the ability to provide effective counsel to division management.
• Assist in strategic planning of corporate executive visibility.

Skills

Excellent writing

Communication

Social media

Event planning

Stakeholder management

Strategic thinking

Results oriented

Adaptability

Job description

Abbott is seeking a communications professional to lead HeartMates external storytelling and events from Willis Tower/Abbott Park, IL. You will develop engaging narratives, manage newsletters, and drive recognition submissions across corporate programs.

You will work with cross-functional teams, manage agencies, and ensure compliance with privacy and legal policies as you elevate Abbott’s global healthcare leadership and visibility.