Senior Export Operations Leader

Mohawk Global; City of Syracuse (NY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Mohawk Global is seeking a Senior Export Coordinator to drive customer satisfaction and optimize export operations for air and ocean shipments. You will coordinate shipments end-to-end, collaborate with carriers and customers, and support SOP development to ensure service excellence across the supply chain.

The role emphasizes advanced problem-solving, regulatory compliance, and leadership in onboarding and developing junior coordinators as part of a dynamic team.

Qualifications

• 3–5 years of export freight forwarding experience.
• Strong communication, problem-solving, and organizational skills.
• Advanced proficiency in Microsoft Excel.

Responsibilities

• Manage complex export shipments and key customer accounts with exceptional service.
• Provide proactive shipment communication from pickup to delivery.
• Prepare competitive quotes and customer solutions to drive growth.

Skills

Air/Ocean export ops

CargoWise

Regulatory compliance

Excel proficiency

Client relationship mgmt

Problem solving

Communication skills

Organizational skills

Education

Bachelor’s degree in Logistics

Associate’s degree in Logistics

Tools

CargoWise

Microsoft Excel

Job description

Mohawk Global is seeking a Senior Export Coordinator to drive customer satisfaction and optimize export operations for air and ocean shipments. You will coordinate shipments end-to-end, collaborate with carriers and customers, and support SOP development to ensure service excellence across the supply chain.

The role emphasizes advanced problem-solving, regulatory compliance, and leadership in onboarding and developing junior coordinators as part of a dynamic team.