Senior Global Export Operations Lead

Mohawk Global Logistics Corp; City of Syracuse (NY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Mohawk Global Logistics Corp seeks a Senior Export Coordinator to manage air and ocean export shipments, ensure documentation accuracy, and maintain service levels for key accounts in a fast‑paced logistics environment. The role emphasizes collaboration with carriers, customers, and internal teams, SOP development, onboarding of new accounts, and delivering reliable performance across the supply chain.

3–5 years of export freight forwarding experience, CargoWise proficiency, and strong

Qualifications

• 3–5 years of export freight forwarding experience.
• Strong communication, problem-solving, and organizational skills.
• Proficiency in CargoWise and Excel.

Responsibilities

• Manage complex air and ocean export shipments for key accounts.
• Provide proactive shipment communication and visibility from pickup to delivery.
• Coordinate documentation, routing instructions, and cargo data integrity.
• Develop SOPs and assist onboarding of new accounts.
• Investigate and resolve shipment, billing, and service issues.

Skills

Export operations

CargoWise

Excel

Communication

Problem solving

Attention to detail

Education

Associate's or Bachelor's degree in Logistics or related field

Tools

CargoWise

Freight forwarding systems

Job description

Mohawk Global Logistics Corp seeks a Senior Export Coordinator to manage air and ocean export shipments, ensure documentation accuracy, and maintain service levels for key accounts in a fast‑paced logistics environment. The role emphasizes collaboration with carriers, customers, and internal teams, SOP development, onboarding of new accounts, and delivering reliable performance across the supply chain.

3–5 years of export freight forwarding experience, CargoWise proficiency, and strong