Global Export Customer Service Specialist

SmartRecruiters, Inc.; Hazelwood (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid vacation

Holiday pay

Sick time

Life Insurance

Employee Stock Purchase Plan

Training & development

Growth opportunities

Job summary

Expeditors is a global logistics company offering full-time positions in export customer service. This role focuses on arranging export shipments, documenting and coordinating with vendors, and ensuring compliance and high-quality customer support.

Based in a fast-paced team environment, the position emphasizes accuracy in data entry and proactive service to meet KPI standards and drive client satisfaction.

Qualifications

• Experience in export/logistics preferred.
• Strong communication and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Arrange export shipments and ensure timely movement of freight.
• Prepare documents for international transportation.
• Coordinate with vendors to procure space and services.
• Enter data accurately into operating systems.
• Support customers and meet service level expectations.
• Ensure compliance with OPS and government regulations.
• Monitor shipments and strive for total customer satisfaction.

Skills

Customer service

Communication

Data entry

Teamwork

Problem solving

Job description

Expeditors is a global logistics company offering full-time positions in export customer service. This role focuses on arranging export shipments, documenting and coordinating with vendors, and ensuring compliance and high-quality customer support.

Based in a fast-paced team environment, the position emphasizes accuracy in data entry and proactive service to meet KPI standards and drive client satisfaction.