Senior Events Operations Manager

ARMADA; San Francisco (CA); On-site; USD 132,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) and Roth 401(k)

Unlimited PTO

14 paid holidays

Job summary

Armada is seeking a Senior Events Operations Manager to lead the logistical, technical, and operational backbone of our global events portfolio from our San Francisco HQ. You will own end-to-end event execution, staffing, budgeting, and cross-functional collaboration with marketing, sales, and executives.

This hands-on, high-ownership role requires sharp project management, meticulous attention to detail, and the ability to scale programs while preserving quality across Americas, EMEA, and APAC.

Qualifications

• 8+ years in event operations, experiential production, or event marketing in a fast-paced B2B environment.
• Proven experience managing complex events end-to-end, including executive programs, conferences, field events, internal meetings, and multi-vendor productions.
• Exceptional project management skills with mastery of timelines, budgets, logistics, documentation, and cross-functional coordination.
• Experience managing agencies and vendors, including scopes of work, contracts, production schedules, invoices, and on-site teams.
• Strong financial discipline and comfort owning detailed budget tracking, forecasting, reconciliation, and procurement workflows.
• Clear, proactive communication style and the judgment to know when to solve independently and when to escalate.
• Ability to stay composed under pressure, shift priorities quickly, and maintain a high bar for detail and guest experience.
• Willingness to travel frequently, including internationally, and work early mornings, evenings, and weekends during event cycles.

Responsibilities

• Manage end-to-end operations for third-party conferences, owned experiences, field programs, executive engagements, and internal events.
• Build detailed workback plans, run-of-show documents, staffing plans, production schedules, and contingency plans.
• Oversee registration, attendee communications, F&B, AV, production, transportation, security, and on-site execution.
• Support executive and VIP logistics, which may include travel coordination, briefing materials, green rooms, rehearsals, handlers, and on-site movement.
• Serve as a calm, decisive on-site lead who anticipates issues, resolves them quickly, and protects the guest and executive experience.
• Build and maintain the operational systems that keep the global portfolio running: intake, briefs, approval workflows, calendars, templates, checklists, and service standards.
• Maintain a single source of truth for event dates, owners, budgets, milestones, executive participation, content needs, and cross-functional dependencies.
• Create scalable processes that ensure consistency across regions while allowing for local adaptation.
• Partner with Marketing Operations to improve event technology, registration systems, lead capture, data hygiene, integrations, and reporting workflows.
• Ensure systems and standards reflect Armada’s experiential expectations and support the broader experiential strategy.

Skills

Project management

Budget management

Vendor management

Cross-functional collaboration

Executive events

Event operations

Job description

Armada is thehyperscalerfor the edge, delivering modular AI infrastructure from first deployment to AI factory with speed,scaleand sovereignty. Namedone of Fast Company's Most Innovative Companiesandtothe CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.

With nearly $500 million in funding to date, Armada is backed by leading investors including FoundersFund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell,Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edgeAI - rugged, deployable compute for customers that cannot rely on centralized cloud.

Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

About the Role

Armada is building a world-class experiential engine, and we’re hiring a Senior Events Operations Manager to run the logistical, technical, and operational foundation behind our global events portfolio.

This role is the day-to-day operator of our events machine, ensuring every program is planned, resourced, documented, and executed with precision across the Americas, EMEA, and APAC. You’ll support executive-level experiences and collaborate closely with events leadership to uphold Armada’s quality bar and ensure programs scale without sacrificing consistency or craft. This role reports directly to the VP of Experiential Marketing and will support across the entire events function.

This is a hands-on, detail-driven, high-ownership role for someone who thrives in fast-paced environments and loves turning ambitious ideas into flawlessly run experiences.

Location. This role is office-based at our San Francisco (HQ) office.

What You'll Own (Key Responsibilities)

Event Planning & Operational Delivery

• Manage end-to-end operations for third-party conferences, owned experiences, field programs, executive engagements, and internal events.
• Build detailed workback plans, run-of-show documents, staffing plans, production schedules, and contingency plans.
• Oversee registration, attendee communications, F&B, AV, production, transportation, security, and on-site execution.
• Support executive and VIP logistics, which may include travel coordination, briefing materials, green rooms, rehearsals, handlers, and on-site movement, ensuring these experiences meet Armada’s bar for polish and precision.
• Serve as a calm, decisive on-site lead who anticipates issues, resolves them quickly, and protects the guest and executive experience.
• Build and maintain the operational systems that keep the global portfolio running: intake, briefs, approval workflows, calendars, templates, checklists, and service standards.
• Maintain a single source of truth for event dates, owners, budgets, milestones, executive participation, content needs, and cross-functional dependencies.
• Create scalable processes that ensure consistency across regions while allowing for local adaptation.
• Partner with Marketing Operations to improve event technology, registration systems, lead capture, data hygiene, integrations, and reporting workflows.
• Ensure systems and standards reflect Armada’s experiential expectations and support the broader experiential strategy.

Budget, Vendor & Risk Management

• Own budget tracking, purchase orders, invoices, accruals, reconciliations, and forecasting in partnership with Finance and program owners.
• Lead vendor sourcing and management across agencies, venues, production, audiovisual, fabrication, hospitality, transportation, gifting, and staffing.
• Support contract negotiations, scopes of work, change orders, payment schedules, insurance, permits, and compliance.
• Track inventory, assets, signage, collateral, and shipping logistics to reduce waste and improve reuse.
• Maintain risk, safety, and contingency standards for global events, escalating decisions at the right time.

Cross-Functional Partnership & Measurement

• Partner with Field Marketing, Corporate Marketing, Sales, Executive Operations, Communications, Product Marketing, People, Finance, Legal, and Procurement to deliver aligned programs.
• Collaborate across the entire Events team to ensure operational delivery supports experiential strategy, executive programs, and global consistency.
• Run clear planning cadences, document decisions, surface risks early, and ensure stakeholders understand ownership, deadlines, and next steps.
• Ensure attendee and engagement data is accurate, timely, and connected to the right systems to support pre-event targeting and post-event follow-up.
• Create post-event recaps that capture budget performance, attendance, engagement, operational learnings, and recommendations for continuous improvement.

What You'll Bring

• 8+ years in event operations, experiential production, or event marketing in a fast-paced B2B environment.
• Proven experience managing complex events end-to-end, including executive programs, conferences, field events, internal meetings, and multi-vendor productions.
• Exceptional project management skills with mastery of timelines, budgets, logistics, documentation, and cross-functional coordination.
• Experience managing agencies and vendors, including scopes of work, contracts, production schedules, invoices, and on-site teams.
• Strong financial discipline and comfort owning detailed budget tracking, forecasting, reconciliation, and procurement workflows.
• Clear, proactive communication style and the judgment to know when to solve independently and when to escape.
• Ability to stay composed under pressure, shift priorities quickly, and maintain a high bar for detail and guest experience.
• Willingness to travel frequently, including internationally, and work early mornings, evenings, and weekends during event cycles.

Nice to Have

• Experience supporting a global event portfolio across the Americas, EMEA, and APAC.
• Familiarity with event platforms, project management tools, CRM/marketing automation systems, and lead capture integrations.
• Experience producing executive briefing centers, customer advisory boards, sales kickoffs, or large-scale flagship events.
• Background in AI, enterprise technology, infrastructure, or energy.

Why This Role Matters

You’ll build the operational foundation that allows Armada’s experiential portfolio to scale with consistency, efficiency, and excellence. Your work will make every program more predictable, more measurable, and more aligned — giving teams and executives confidence that the details are covered and the experience will deliver.

If you love being the operational force behind exceptional experiences, we’d love to meet you.

Compensation

For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed below, varying based on location experience, skills, and qualifications.

In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request).

Final compensation will bedeterminedby experience, scope, and level, and may vary from the posted range.

• Competitive base salary and equity
• Medical, dental, and vision (subsidized cost)
• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
• Retirement plan options, including 401(k) and Roth 401(k)
• Unlimited paid time off (PTO)
• 14 paid company holidays per year

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Compensation

$131,836 - $164,795 USD

You're a Great Fit if You're

• A go-getter with a growth mindset.You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
• A detail-oriented problem-solver.You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
• Thrive in a fast-paced environment.You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
• A collaborative team player.You focus on business success and are motivated by team accomplishment vs personal agenda
• Highly organized and results-driven.Strong prioritization skills and a dedicated work ethic are essential for you

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Unsolicited Resumes and Candidates

Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.