Global Enterprise Growth Architect

Upboundext; Boston (MA); Remote; USD 120,000 - 160,000; Full time

Job summary

Upbound is seeking a Global Account Manager (GAM) in Boston to oversee global enterprise customer relationships. The GAM will drive adoption and customer success, manage complex stakeholder relationships, and ensure net revenue retention.

With a minimum of 8 years of experience in account management, the ideal candidate will demonstrate success at Fortune 500 companies, leveraging strong commercial acumen and communication skills. Knowledge of Kubernetes and Crossplane is beneficial.

Qualifications

• Minimum of 8 years of experience managing global enterprise accounts.
• Experience with C-suite engagement.
• Proven ability to exceed revenue and growth targets.

Responsibilities

• Own a portfolio of global enterprise accounts with accountability for revenue retention.
• Build executive relationships and develop account growth plans.
• Drive customer success and platform adoption.

Skills

Account management

Commercial acumen

Communication skills

Program management

Tools

Kubernetes

Crossplane

Terraform

Job description

Upbound is seeking a Global Account Manager (GAM) in Boston to oversee global enterprise customer relationships. The GAM will drive adoption and customer success, manage complex stakeholder relationships, and ensure net revenue retention.

With a minimum of 8 years of experience in account management, the ideal candidate will demonstrate success at Fortune 500 companies, leveraging strong commercial acumen and communication skills. Knowledge of Kubernetes and Crossplane is beneficial.