Global Enterprise Account Manager: Growth & Renewal

Upboundext; Raleigh (NC); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible working hours

Health insurance

Professional development opportunities

Job summary

Upboundext in Raleigh, NC is seeking a Global Account Manager to drive the success of its global enterprise customer relationships. The role involves building executive relationships, developing account plans, and leading commercial conversations for renewals and upsells. With a focus on customer advocacy, the GAM will collaborate cross-functionally to ensure value realization for customers.

The ideal candidate will have over 8 years of experience, a track record in managing enterprise accounts, and strong communication skills, particularly in engaging C-suite executives.

Qualifications

• 8+ years of experience with global enterprise accounts.
• Experience with Fortune 500 or G2K companies.
• Strong background in cloud or infrastructure.
• Demonstrated ability to build effective account plans.
• Strong negotiation and communication skills.

Responsibilities

• Own a portfolio of global accounts with revenue accountability.
• Build relationships across IT, platform engineering, and the C-suite.
• Develop account plans aligning customer objectives with product capabilities.
• Lead renewal and upsell negotiations.

Skills

Account management

Stakeholder relationship management

Commercial acumen

Technical understanding

Communication skills

Program management

Tools

Kubernetes

Terraform

Job description

Upboundext in Raleigh, NC is seeking a Global Account Manager to drive the success of its global enterprise customer relationships. The role involves building executive relationships, developing account plans, and leading commercial conversations for renewals and upsells. With a focus on customer advocacy, the GAM will collaborate cross-functionally to ensure value realization for customers.

The ideal candidate will have over 8 years of experience, a track record in managing enterprise accounts, and strong communication skills, particularly in engaging C-suite executives.