Global Employee Relations Advisor — Remote Impact

Mercy Corps; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Mercy Corps is seeking a Global Employee Relations Advisor to provide comprehensive ER support across our global operations, with emphasis on case management, training delivery, HR Acuity administration, and investigations. The role collaborates with Senior HR staff and regional teams to ensure timely triage and consistent policy application.

The position is home-based (remote) with up to 20% travel, requiring strong confidentiality, cross-cultural communication, and experience in international

Qualifications

• Experience in employee relations and HR generalist roles.
• Strong written and verbal communication across cultures.
• Fluency in English; additional languages recommended.

Responsibilities

• Manage ER cases across regions from intake to resolution, ensuring policy compliance.
• Support ER training delivery for regional teams and maintain HR Acuity data integrity.
• Assist with HR investigations for Ethics team and provide data reports on trends.

Skills

ER case management

Communication skills

Cultural sensitivity

Discretion

English fluency

Education

Bachelor's degree in HR/related field

Master's degree preferred

Tools

HR Acuity

Job description

Mercy Corps is seeking a Global Employee Relations Advisor to provide comprehensive ER support across our global operations, with emphasis on case management, training delivery, HR Acuity administration, and investigations. The role collaborates with Senior HR staff and regional teams to ensure timely triage and consistent policy application.

The position is home-based (remote) with up to 20% travel, requiring strong confidentiality, cross-cultural communication, and experience in international