Global E-commerce Safety Communications Lead

TikTok; Seattle (WA); On-site; USD 116,000 - 198,000; Full time

Job summary

TikTok is seeking a creative communications professional to join the Global Trust and Safety Communications Team. You will help craft and execute global campaigns for TikTok Shop, collaborating with product, legal, policy, and trust & safety partners.

In this role you will lead proactive storytelling, manage media relations, and counsel cross-functional teams on safety messaging across monetized products. Strong writing and program management are essential.

Qualifications

• Bachelor's degree or higher
• 5+ years of experience in communications
• Experience managing large-scale, multi-market campaigns
• Outstanding verbal and written communication skills
• Strong organizational skills
• Experience in a press office or crisis communications

Responsibilities

• Global Campaign Strategy: Develop and execute communications campaigns that build brand trust and highlight our commitment to safety TikTok Shop.
• Proactive Storytelling: Create blog posts, media pitches, and launch materials to amplify global announcements regarding our e-commerce initiatives.
• Media Relations: Act as a primary contact for media on safety related issues, and train spokespeople for interviews, panel events and presentations.
• Cross-Functional Counsel: Provide communications guidance and approvals to teams across the business, helping to communicate our commitment to safety across some other monetized products.
• Crisis & Issue Management: Support the press office in managing media inquiries and communications regarding regulatory developments or policy escalations related to TikTok Shop

Job description

TikTok is seeking a creative communications professional to join the Global Trust and Safety Communications Team. You will help craft and execute global campaigns for TikTok Shop, collaborating with product, legal, policy, and trust & safety partners.

In this role you will lead proactive storytelling, manage media relations, and counsel cross-functional teams on safety messaging across monetized products. Strong writing and program management are essential.