Global Direct-Import Supply Chain Analyst

Hampton Products; Lake Forest (CA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision, life, AD&D, F

Voluntary benefits

Hybrid Schedule

PTO & holidays

Job summary

Hampton Products is seeking a full-time Supply Chain Planning Analyst to manage the Direct Import program from PO receipt to final delivery for retail partners. You'll work with sales, suppliers, freight forwarders, and customers to ensure on-time, accurate orders and optimal logistics.

The role requires strong analytical skills, ERP/MRP experience, and excellent communication to support cost savings and service level goals within a hybrid work environment.

Qualifications

• Bachelor's degree in business administration, supply chain management, or logistics from a four-year college or university.
• Demonstrated customer service orientation with proactive, accurate communication.
• Experience with ERP/MRP/Demand Planning Systems and procurement practices.

Responsibilities

• Manage the company’s Direct Import programs from PO receipt through delivery to customer distribution centers or ports of entry.
• Serve as primary contact for customer replenishment and Asia order management teams.
• Coordinate production schedules, booking timelines, and cargo readiness with overseas suppliers.
• Manage container bookings, load optimization, and freight cost per unit with freight forwarders.
• Prepare and review international shipping documentation for accuracy and customs compliance.
• Monitor inventory and communicate delays, offering recovery options to customers and sales.
• Maintain routing guides, labeling, packaging, and EDI compliance to drive zero chargebacks.
• Track Direct Import program metrics like on-time ship/delivery and fill rate.
• Support customer reviews and new-item setup with lead time and cost inputs.
• Maintain system data integrity in item master for lead times and planning parameters.

Skills

analytical skills

ERP/MRP

customer-facing communication

planning and scheduling

cost reduction

Education

Bachelor's degree in Business Administration, Supply Chain Management, or Logistics

APICS CPIM/CSCP or Licensed Customs Broker certification (preferred)

Tools

ERP/MRP systems

Job description

Hampton Products is seeking a full-time Supply Chain Planning Analyst to manage the Direct Import program from PO receipt to final delivery for retail partners. You'll work with sales, suppliers, freight forwarders, and customers to ensure on-time, accurate orders and optimal logistics.

The role requires strong analytical skills, ERP/MRP experience, and excellent communication to support cost savings and service level goals within a hybrid work environment.