Import-Export Logistics Coordinator

Hampton Lumber; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Hampton Lumber is seeking a proactive Import/Export Logistics Coordinator to manage end-to-end shipments both domestically and internationally. You will coordinate dispatches, track orders, and provide visibility into shipment activity across ports, rail, and truck modes.

Collaborating with sales, carriers, and warehouses, you will ensure compliance with trade regulations, negotiate freight rates when appropriate, and maintain data integrity in LumberTrack and related systems.

Qualifications

• Bachelor's degree preferred (Logistics, Supply Chain, or related field)
• Experience with logistics and dispatching operations required
• Familiarity with transportation across port, intermodal, or other logistics channels preferred
• Proficiency in Outlook, Excel, Teams, and other Microsoft Suite products
• Proficiency in LumberTrack or Transportation Management Systems preferred

Responsibilities

• Dispatch and coordinate shipments across ports, rail, and warehouses.
• Track and trace shipments across ocean, rail, and truck modes with timely updates.
• Serve as primary contact for carriers, managing scheduling and issue resolution.
• Obtain and support negotiation of freight rates for cost-effective transport.
• Enter and maintain shipment data in systems (e.g., LumberTrack) ensuring data integrity.
• Analyze reports on shipment activity, costs, and service performance for improvements.
• Coordinate import/export shipments ensuring compliance with regulations.

Skills

Attention to detail

Analytical thinking

Customer service mindset

Problem solving

Education

Bachelor's degree in Logistics or related field

Tools

LumberTrack

Transportation Management Systems

Outlook

Excel

Teams

Job description

Hampton Lumber Sales is seeking a detail-oriented and proactive professional to join our logistics team as an Import/Export Logistics Coordinator. This role will manage the end-to-end coordination of domestic and international shipments, ensuring efficient, cost-effective, and compliant movement of goods across our supply chain. The Import/Export Logistics Coordinator works closely with sales, carriers, and external partners to dispatch shipments, track orders, and provide visibility into shipment activity. This position plays a critical role in supporting a fast-paced, high-volume sales organization. This role will collaborate cross-functionally across the organization and contribute to continuous improvement in logistics processes and execution.

• Dispatch and coordinate shipments across ports, rail, and warehouses, ensuring efficient and on-time delivery
• Track and trace shipments across ocean, rail, and truck modes, providing timely updates and proactively resolving delays or service disruptions
• Serve as the primary point of contact for carriers, managing scheduling, accessorials, and issue resolution
• Obtain, evaluate, and support negotiation of freight rates to ensure cost-effective transportation solutions
• Accurately enter and maintain shipment and freight data in systems (e.g., "LumberTrack"), ensuring data integrity and supporting freight audit processes
• Maintain and analyze reports on shipment activity, costs, and service performance; identify trends and improvement opportunities
• Coordinate import and export shipments, ensuring compliance with trade regulations and accuracy of all required documentation
• Partner with warehouses and service providers for smooth flow of goods and inventory across locations
• Act as a liaison between sales, carriers, and customers, delivering clear communication and high-quality service
• Investigate and resolve shipment discrepancies, claims, and exceptions while developing solutions to mitigate supply chain disruptions
• Strong attention to detail with excellent organizational and problem-solving skills
• Ability to manage multiple shipments and priorities in a fast-paced environment
• Strong analytical thinking and decision-making under tight timelines
• Excellent communication skills with a customer-service mindset
• Ability to work independently while contributing effectively within a team
• High level of professionalism, accountability, and initiative

Education & Experience

• Bachelor’s degree preferred (preferably in Logistics, Supply Chain, or a related field)
• Experience with logistics and dispatching operations required
• Familiarity with transportation across port, intermodal, or other logistics channels is preferred
• Proficiency in Outlook, Excel, Teams, and other Microsoft Suite products
• Proficiency in relevant software such as LumberTrack or Transportation Management Systems is preferred