Global Delivery Leader: Strategy, Delivery Excellence

TEK Systems; United States; On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Medical, dental & vision

Critical Illness, Accident, and Health

401(k) Retirement Plan

Life Insurance

Short/Long-term Disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off

Job summary

TEKsystems Global Services seeks a Global Delivery Manager to oversee delivery across engagements, drive client satisfaction, retention, and financial attainment. You will lead Delivery Leads, coordinate with cross‑functional teams, and manage risks, reporting to drive outcomes with travel several times per year.

The role requires a strong background in project/delivery management, IT professional services experience, and a track record of guiding complex portfolios.

Qualifications

• Bachelor’s degree in business, Project Management, or a related field.
• Minimum of 8 years of experience in project management or delivery management roles.
• Proven track record of successfully managing complex projects and portfolios.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships.
• Excellent problem‑solving and analytical skills.
• Ability to work effectively in a fast‑paced, dynamic environment.
• Proficiency in project management tools and software.
• Experience in IT Professional Services is preferred.
• Certification in project management (PMP, PRINCE2, etc.).
• Experience with Agile methodologies: Scrum, Kanban, SAFe, XP.

Responsibilities

• Alignment and Execution: championing execution of the organizational vision.
• Delivery Excellence: oversee engagements and ensure on-time, on-budget delivery.
• Strategic Planning: anticipate client needs and identify opportunities and risks.
• Team Leadership and Development: mentor Delivery Leads and Engagement Managers.
• Strategic Client Relationship Management: build and maintain client relationships.
• Organizational Savvy: collaborate with cross‑functional teams for engagement success.
• Stakeholder Communication: inform stakeholders about progress and results.
• Risk Management: identify risks and develop mitigation strategies.
• Performance Reporting: create reports and executive materials to track performance.

Skills

Excellent communication

Interpersonal skills

Problem solving

Analytical skills

Fast-paced environment adaptability

Proficiency with PM tools

Education

Bachelor’s degree in business or related field

Master’s degree in related field

PM/PRINCE2/PMP certification

Tools

CRM systems

Job description

TEKsystems Global Services seeks a Global Delivery Manager to oversee delivery across engagements, drive client satisfaction, retention, and financial attainment. You will lead Delivery Leads, coordinate with cross‑functional teams, and manage risks, reporting to drive outcomes with travel several times per year.

The role requires a strong background in project/delivery management, IT professional services experience, and a track record of guiding complex portfolios.