Global Data Center Programs Lead

NCBioImpact; Charlotte (NC); On-site; USD 63,000 - 87,000; Full time

Benefits offered by this job

Bonus & long-term incentives

Company-paid pension with 7–12% total

Health & wellness benefits

Employee recognition program

Job summary

Corning Optical Communications is seeking a Program Specialist to serve as the operational backbone for strategic Data Center accounts. You will coordinate cross-functional teams across Customer Operations, Supply Chain, and Product to ensure on-time delivery and strong customer partnerships.

You will support Global Account Managers and Sales Engineers, tracking contacts, opportunities, and project activity in Salesforce CRM, while maintaining forecasts and timelines in internal planning tools.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience in account management, project coordination, or customer operations.
• Demonstrated ability to manage multiple concurrent projects across cross-functional teams.
• Proficiency with Salesforce CRM and Microsoft Office Suite (Excel, PowerPoint, Teams).
• Experience coordinating with Supply Chain, Operations, or Product teams on complex project delivery.

Responsibilities

• Coordinate project delivery for assigned Data Center accounts by aligning Customer Operations, Supply Chain, and Product teams on timelines, milestones, and customer commitments
• Manage customer-facing communications and meeting coordination, ensuring internal and external stakeholders stay informed on project status throughout the delivery lifecycle
• Provide tactical account management support to Global Account Managers and Sales Engineers, including tracking key contacts, opportunities, and project activity in Salesforce CRM
• Maintain and update project forecasts and delivery timelines in internal planning tools to support Supply Chain and Product teams
• Travel to customer sites and account meetings as needed (up to 25%) to review project performance and strengthen customer relationships

Skills

Account management

Project coordination

Salesforce CRM

MS Office Suite

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Teams

Job description

Corning Optical Communications is seeking a Program Specialist to serve as the operational backbone for strategic Data Center accounts. You will coordinate cross-functional teams across Customer Operations, Supply Chain, and Product to ensure on-time delivery and strong customer partnerships.

You will support Global Account Managers and Sales Engineers, tracking contacts, opportunities, and project activity in Salesforce CRM, while maintaining forecasts and timelines in internal planning tools.