Global Data Center Operations Center Engineer

Amazon

Herndon (VA)

Presencial

USD 52.000 - 91.000

Jornada completa

14 días+

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Descripción de la vacante

Amazon's Facility Operations Center in Herndon, VA is seeking an Operations Technology II engineer to remotely monitor data center power, cooling, and fire-protection systems, acting as first responder to alarms. You will analyze events and escalate as needed to keep AWS Data Centers available.

This role emphasizes working with complex mechanical and electrical systems, following a follow-the-sun model to support 24/7 coverage.

Formación

2+ years of relevant work experience.
Shifts longer than eight hours in duration.
Experience in data center engineering.
Experience in relevant work.

Responsabilidades

Analyze alarm monitoring systems in real time, identify abnormal conditions, and execute established escalation processes to protect data center availability.
Review work requests submitted by field technicians for compliance with safety and operational standards, ensuring work is authorized before execution.
Create, document, and track incident tickets while coordinating with onsite data center teams to drive timely resolution.
Troubleshoot moderate-to-high-complexity issues across mechanical, electrical, and fire-protection systems using technical documentation, prints, and operational dashboards.
Provide process-improvement feedback to site leadership based on operating experience, and assist in developing updated maintenance procedures.