Data Center Operations & Reliability Technician

Amazon Web Services (AWS); Chantilly (VA); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Web Services (AWS) Data Center Operations team is seeking an Engineering Operations Technician to help monitor and maintain critical data center infrastructure. The role focuses on hands-on electrical and mechanical maintenance, with responsibility for PMs, troubleshooting, and rapid incident response across multiple site locations.

You will work with front-line responders and contractors to ensure uptime, safety, and efficiency, including 3-phase power, switchgear, generators, cooling,

Qualifications

• 2+ years of relevant work experience.
• 2+ years of electrical or mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Relevant work experience

Electrical/Mechanical experience

Flexible schedule

Education

Bachelor's degree in Electrical or Mechanical Engineering

Job description

Amazon Web Services (AWS) Data Center Operations team is seeking an Engineering Operations Technician to help monitor and maintain critical data center infrastructure. The role focuses on hands-on electrical and mechanical maintenance, with responsibility for PMs, troubleshooting, and rapid incident response across multiple site locations.

You will work with front-line responders and contractors to ensure uptime, safety, and efficiency, including 3-phase power, switchgear, generators, cooling,