Global Cyber Services Operations Coordinator

Beacon Hill Staffing Group; USA; Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Beacon Hill Staffing Group is seeking an Operations Coordinator to provide administrative and operational support for a global Cyber Services team. The role focuses on coordinating customer engagement, onboarding, scheduling, service requests, and reporting.

Responsibilities include managing a shared mailbox, routing requests, maintaining records across systems, and supporting webinars and client events with teams across multiple time zones.

Qualifikationen

• Experience in operations coordination or client services
• Proficient in Salesforce, Outlook, and SharePoint
• Strong organizational skills and written communication

Aufgaben

• Coordinate client onboarding, appointments, and service requests using approved systems
• Support webinars, educational sessions, client events, and other service activities
• Coordinate schedules, meetings, and communications across global time zones
• Track operational activity and maintain process documentation and shared resources

Kenntnisse

Salesforce

Microsoft Outlook

SharePoint

Client onboarding

Administrative support

Calendar management

Communication

Tools

Salesforce

SharePoint

Microsoft Bookings

Jobbeschreibung

Beacon Hill Staffing Group is seeking an Operations Coordinator to provide administrative and operational support for a global Cyber Services team. The role focuses on coordinating customer engagement, onboarding, scheduling, service requests, and reporting.

Responsibilities include managing a shared mailbox, routing requests, maintaining records across systems, and supporting webinars and client events with teams across multiple time zones.